Cafe Team Member

ENGINEERINGUK; Neath Abbey; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a vibrant café team where every day brings new challenges and opportunities to make a difference. As a Team Member, you'll engage with customers, prepare delicious dishes, and maintain high standards of cleanliness and safety. This role offers flexible working hours, a supportive environment, and the chance to grow within a family-like atmosphere. With a commitment to inclusivity and excellent service, this is your opportunity to thrive in a dynamic setting while contributing to memorable customer experiences. Don't miss out on being part of a team that values diversity and personal growth.

Benefits

Colleague Clubcard with discounts

Flexible working requests

Retirement savings plan

Free wellbeing services

Uniform provided

28 days holiday entitlement

Qualifications

• Commitment to hospitality and excellent customer service.
• Knowledge of health and safety standards.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and with care.
• Following food safety and hygiene regulations.

Skills

Customer Service

Teamwork

Health and Safety Knowledge

Multitasking

Communication Skills

Job description

You will need to login before you can apply for a job.

About the role

Tea is brewing. Café doors are opening. The day is about to start, and so are our café team members. They're the talented people making every day a little better for our customers. Now, you can join them.

As a Team Member in our café, you're part of everything - a bit of cooking, a bit of chatting with customers, and a lot of impact. As someone dedicated to great service, you'll make sure that every dish you prepare and serve lives up to the promise of our menu and meets all safety standards. You'll also help keep everything tidy, from kitchen equipment to customer tables.

This is a lively role, full of everyday challenges, which makes it exciting. Benefits include flexible working hours, opportunities for progression, and more.

We offer a minimum of 16 guaranteed hours weekly for new colleagues, with options to work fewer hours (minimum 12). We are flexible with scheduling within the availability windows you provide, and you'll be notified of your shifts three weeks in advance. We welcome applications from those whose availability closely matches our advertised times.

Please note, applicants must be 18 or over.

Responsibilities

• Keeping kitchen equipment and utensils clean and tidy.
• Serving customers efficiently and with care.
• Following food safety and hygiene regulations, maintaining records.
• Practising FIFO stock rotation to ensure food freshness.
• Accepting deliveries and storing food safely.
• Adhering to operational policies and procedures.
• Preparing, cooking, and serving food per the café's menu.
• Maintaining standards and ensuring food availability.
• Knowing the menu thoroughly and serving food as intended.
• Resolving customer complaints and informing the Café Manager.
• Keeping up with business communications and initiatives.
• Clearing and sanitising tables to keep the café clean.

Requirements

• A commitment to hospitality and excellent customer service.
• Knowledge of health and safety standards.
• Ability to work efficiently and maintain cleanliness.

Personal qualities

• Teamwork skills.
• Good communication and proactive attitude.
• Ability to multitask and work under pressure.
• Initiative and organisational skills.
• Adaptability in a fast-paced environment.

Benefits

• Colleague Clubcard after 3 months, with increasing discounts.
• Flexible working requests from day one.
• Retirement savings plan, Life Assurance.
• Free wellbeing services and resources.
• Discounts on everyday purchases, treats, eating out, and utilities.
• Uniform provided and supportive policies.
• Holiday entitlement starting at 28 days (including Bank Holidays).
• Access to colleague networks for support and community.

About Us

With 329 cafes nationwide, our teams ensure excellent customer experiences. Tesco cafes are known for their family-like environment and inclusivity, valuing diversity and flexible working arrangements. We are committed to accessibility and an inclusive recruitment process. High application volumes may lead to early closing of roles, and feedback is provided only to interviewed candidates.