Cafe Team Leader

TN United Kingdom; Maldon; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading company as a Café Team Leader, where you will support daily operations, lead a dynamic team, and ensure excellent customer service. This role offers flexible working options and a commitment to inclusivity. You will be pivotal in fostering a positive café environment and driving operational success.

Benefits

Flexible working options

Retirement savings plan

Life assurance and wellbeing resources

Exclusive discounts and offers

Uniform provided

Holiday entitlement starting at 28 days

Qualifications

• Experience in hospitality, with leadership experience preferred.
• Knowledge of health, safety, and food safety standards.

Responsibilities

• Ensuring smooth daily operations and safety standards.
• Providing excellent customer service and leading by example.
• Driving sales and operational efficiency.

Skills

Customer Service

Communication

Multitasking

Leadership

Job description

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Join Our Team as a Café Team Leader

We’re seeking a proactive and customer-focused Team Leader to join our Café team. In this role, you will support daily operations, lead by example, and help foster an inclusive and energetic environment.

Responsibilities include:

1. Ensuring smooth daily operations and safety standards.
2. Maintaining food safety and hygiene compliance.
3. Providing excellent customer service and leading by example.
4. Opening and closing the café in the Manager’s absence.
5. Recognizing and motivating team members.
6. Learning and promoting our menu.
7. Driving sales and operational efficiency.
8. Delivering health, safety, and food safety training.
9. Supporting coaching and development of colleagues.
10. Continuously seeking service improvements.
11. Promoting an inclusive environment where colleagues feel valued and respected.

Requirements:

• Experience in hospitality, with leadership experience preferred.
• Passion for customer service.
• Knowledge of health, safety, and food safety standards.
• Effective communication and multitasking skills.
• Ability to adapt and use initiative.

Benefits include:

• Flexible working options from day one.
• Retirement savings plan.
• Life assurance and wellbeing resources.
• Exclusive discounts and offers.
• Uniform provided.
• Holiday entitlement starting at 28 days including Bank Holidays.

About Tesco:

Our vision is to be every customer's favorite shopping destination, serving communities and the planet responsibly. We celebrate diversity and are committed to an inclusive workplace. We are moving towards a blended working model, combining office and remote work.

Note: Successful applicants will need to provide bank details on their start date. We are an inclusive employer and support accessible recruitment processes. For accessibility support, visit https://www.tesco-careers.com/accessibility