Cafe Kitchen Lead — Flexible Hours & Growth

Tesco; Isleworth; On-site; GBP 22,000 - 26,000; Full time

Job summary

Tesco Cafés is seeking a Team Leader to support daily café operations in a fast-paced, customer‑focused environment. You’ll help the Manager run shifts, coach colleagues, and ensure excellent service across all touchpoints.

With a passion for hospitality and focus on safety, you’ll lead by example, train team members, and promote an inclusive culture. Tesco offers flexible options and development opportunities in a supportive, people‑centred workplace.

Qualifications

• A background in hospitality, with Team/Shift Leader experience.
• A passion for providing excellent customer service.
• Health & Safety and Food Safety knowledge.

Responsibilities

• Maintain operational and safety standards.
• Ensure all food safety and hygiene regulations are met.
• Lead by example with excellent customer service.
• Open and close the café and oversee full operations in the Manager’s absence.
• Recognise and celebrate team members for excellent service.
• Learn our menu inside out and help the team do the same.
• Boost sales by ensuring teams are in the right place at the right time.
• Deliver Health & Safety and Food Safety training for team members.
• Support the Café Manager with coaching and development.
• Seek ways to continually improve our service for customers.
• Promote an inclusive environment where colleagues feel respected, valued and safe.

Skills

Hospitality experience

Team Leader experience

Customer service

Health & Safety knowledge

Job description

Tesco Cafés is seeking a Team Leader to support daily café operations in a fast-paced, customer‑focused environment. You’ll help the Manager run shifts, coach colleagues, and ensure excellent service across all touchpoints.

With a passion for hospitality and focus on safety, you’ll lead by example, train team members, and promote an inclusive culture. Tesco offers flexible options and development opportunities in a supportive, people‑centred workplace.