Café Supervisor - Open Day

Green & Fortune; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Company Sick Pay

Staff Discounts

Holiday Allowance

Volunteer Day

Hospitality Essentials

Learning & Development

EAP

Job summary

Green & Fortune is seeking a Café Supervisor to lead the café team for the London Museum opening. You will drive day-to-day service, mentor staff, and ensure top-tier coffee and guest experiences within a fast-paced environment.

Ideal candidates will have supervisory experience in hospitality, passion for coffee, and the ability to coordinate a team across a busy shift while maintaining standards and safety. Apply now to shape a brand-new café experience.

Qualifications

• Proven supervisory or senior team experience in a busy café or hospitality setting.
• Good coffee and product knowledge, with a focus on guest experience.
• Confidently lead and organise a team, delegating tasks and stepping into service as needed.
• Hands-on, organized approach with experience of tills, cash handling, stock, and procedures.

Responsibilities

• Take the lead on shift, ensuring the café is ready for service and well stocked from opening to close.
• Lead by example, coach colleagues and create a positive, service‑minded environment.
• Maintain high standards for coffee, food presentation and guest service.
• Monitor tills, cash handling, replenishment, and wastage to meet busy café demands.
• Collaborate with kitchen and management to uphold food safety and cleanliness standards.

Skills

Supervisory experience

Coffee knowledge

Team leadership

Cash handling

Stock & replenishment

Opening & closing

Tools

POS Till systems

Job description

Join us for our London Museum Open Day! Apply for our

Join us for our London Museum Open Day! Apply for our Café Supervisor role and, if shortlisted, you’ll be invited to our Open Day at our Head Office on 28 September. We’re looking for a Café Supervisor to join the café team at London Museum, opening its doors on 28 November in the heart of historic Smithfield, bringing together thousands of years of London’s history through world-class events, experiences and hospitality. We are looking for a Café Supervisor who enjoys being at the heart of a busy operation, naturally leads from the floor and takes pride in creating a welcoming place people want to return to. Someone who knows what great café service looks like, has a real interest in coffee and food, and enjoys helping a team deliver friendly, efficient service throughout the day. If you’re excited by the idea of helping shape a new café from day one and creating an experience that becomes part of people’s visit to London Museum, we’d love to hear from you. At Green and Fortune, we take pride of the connections we make through the moments and memories we create.

What makes you the Café Supervisor?

Operations

Take the lead on shift, making sure the café is ready for service, well stocked and running smoothly from opening through to close.

People

Lead by example, organising the team, coaching colleagues and creating a positive, supportive environment built around great service.

Coffee, Food and Guest Experience

Keep standards high across coffee, food presentation and service, making sure the team has the product knowledge and confidence to look after every guest.

Service Performance

Keep an eye on tills, cash handling, replenishment, portion control and wastage, responding quickly to the demands of a busy café operation.

Standards and Collaboration

Work closely with the kitchen and wider management team while maintaining high standards of food safety, cleanliness and operational compliance.

What you’ll bring as Café Supervisor?

• Proven experience in a supervisory or senior team role within a busy café or similar hospitality environment, with the confidence to take responsibility for a shift.
• Good coffee and product knowledge, with an understanding of café service, equipment and the standards needed to deliver a consistent guest experience.
• Confidence leading and organising a team, delegating tasks, coaching colleagues and stepping into service on the counter, floor or till when needed.
• A hands‑on, organised approach, with experience of tills, cash handling, stock and replenishment, opening and closing procedures and maintaining food safety standards.

Makers’ Benefits

• Company Sick Pay - Up to 5 days after 1 year of service
• Staff Discounts - 50% off in our restaurant and 25% off at our cafés
• Holiday Allowance - Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years)
• Volunteer Day - One paid day off each year to support a community or charity of your choice
• Hospitality Essentials - Benefit Hub - Discounts on retail, groceries, gyms, and more
• Learning & Development - Access to our portal and further education through apprenticeship programmes
• Hospitality Action - Access to a confidential Employee Assistance Programme (EAP)

Cycle to Work Scheme

Refer a Friend Scheme

G&F Support Scheme

The Story of Our Makers

Since 2008, our Makers have been creating exceptional hospitality across London's restaurants, cafés, bars, workplaces and event venues. From chefs and bartenders to event professionals and front‑of‑house teams, we're united by a passion for great food, genuine service and creating experiences people remember.

Nearly 20 years on, that spirit still defines who we are: independent, hands‑on, and committed to doing hospitality differently.

Committed to diversity, equality, and inclusivity, we encourage applications from individuals of all backgrounds. Please contact our People team at [e-mail] should any adjustments be necessary throughout the recruitment process.

Our ESG Commitment

We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.