Café Supervisor

PRESTON CITY COUNCIL; Preston; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexi time

Hybrid working

25 days annual leave

Employee Assistance Programme

Local Government Pension Scheme

Life assurance

Discounted parking

Bus and rail discounts

Cycle to work scheme

Healthcare insurance

Job summary

Preston Partnership’s Pavilion Café in Avenham Park, Preston, is seeking a Café Supervisor to lead a small team, oversee daily operations and cash handling, and ensure high standards of hygiene and safety while delivering an excellent customer experience.

You will help with staff rotas, set up and close the café, monitor stock and purchasing, and implement procedures to promote the café and maximise income. Weekend shifts and flexibility are required.

Qualifications

• Experience in café, hospitality or customer-facing roles with prior supervisory experience.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team, with flexible hours.

Responsibilities

• Supervise daily operation of the café and support staff rotas.
• Ensure high standards of food hygiene, health and safety.
• Assist with stock monitoring, purchasing and cash handling.
• Set up and close the café, operate the till and cashing up.
• Develop procedures to promote the café and maximise income.

Skills

Customer service

Supervision

Cash handling

Food safety

Communication

Teamwork

Tools

POS system

Job description

Neighbourhood Services are seeking an enthusiastic, motivated and customer focused Café Supervisor to join our team at the Pavilion Café, located within Preston's Avenham Park.
This is an exciting opportunity to play a key role in the day-to-day operation of a busy and popular café in one of Preston's most iconic locations. Working alongside the Café Manager, you will help deliver an excellent customer experience whilst supporting the continued development, promotion and success of the Café.
As Café Supervisor, you will be responsible for supervising the daily operation of the café, supporting and motivating a small team of staff, assisting with staff rotas, and ensuring high standards of food hygiene, customer service and health and safety are maintained at all times. You will also help develop and implement café procedures, monitor compliance with operational processes, and contribute to initiatives that promote the café and maximise income.
The role is varied and hands-on. Duties will include food and beverage preparation, serving customers, operating the till, cash handling and daily cashing up, stock monitoring and purchasing, setting up and closing the café, and maintaining high standards of cleanliness throughout the premises. You will be confident communicating with customers, able to work calmly under pressure and committed to providing a welcoming and positive experience for all visitors.
We are looking for someone who has experience working in a café, hospitality or other customer-facing environment, together with previous supervisory experience. You will be self-motivated, energetic and adaptable, with excellent customer service and communication skills and the ability to work both independently and as part of a team.
This role requires flexibility, including working a shift pattern that covers weekends and occasional additional hours to support business needs, holiday cover and sickness absence.
If you are passionate about customer service, enjoy working in a fast-paced environment and would like to help shape the future success of the Pavilion Café, we would love to hear from you.
As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of employee benefits including flexi time, hybrid working, a minimum of 25 days' annual leave (plus Bank Holidays) pro rata, family friendly policies, access to an Employee Assistance Programme, Local Government Pension Scheme, AVC's, life assurance scheme, payment of professional fees, discounted parking, bus and rail fares, a cycle to work scheme and access to a healthcare insurance scheme.
International Sponsorship - this role is not open to international sponsorship.