Cafe Supervisor

Northern Europe; City of Westminster; Sur place; GBP 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

Free uniform and safety shoes

Life assurance and pension

Generous holiday entitlement

Career development and promotion

Résumé du poste

Aramark UK is seeking a Café Supervisor to lead a busy café in London, Goggs, SW1A 2HQ. You will motivate the team, deliver exceptional customer service, and manage stock, cash, and daily operations to maintain high standards.

Join a supportive and inclusive team with ongoing training, career development, and opportunities for progression. Applicants must have UK work rights and be prepared for security vetting as part of the role.

Qualifications

• Previous café, retail, hospitality, or supervisory experience is preferred.
• Excellent customer service and communication skills.
• Strong leadership and team-building abilities.
• Experience with cash handling and till operation.
• Good organisational and time-management skills.
• Positive and proactive approach to work.
• Ability to work effectively in a fast-paced environment.
• Passion for hospitality and delivering excellent service.

Responsabilités

• Motivating and supporting the café team to deliver an excellent customer experience.
• Assisting the Retail Manager with stock control, ordering, rotas, training, and team development.
• Ensuring cleaning schedules are maintained and completed to a high standard.
• Operating tills, handling cash, and providing excellent customer service.
• Preparing and serving food and beverages.
• Greeting customers and creating a welcoming environment.
• Demonstrating strong product knowledge and training new team members.
• Managing cash handling, cashing up, and transaction records.
• Identifying upselling opportunities to maximise sales.

Connaissances

Customer service

Leadership

Cash handling

Team management

Time management

Communication

Outils

POS system

Description du poste

At Aramark we empower our people to create experiences that matter. We share a passion for hospitality, it's at the foundation of everything we do. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing, a role at Aramark will help you reach your full potential.

Job Description

We are currently recruiting for a Café Supervisor to join our team at Goggs, London, SW1A 2HQ. This is an exciting opportunity for an experienced hospitality professional to support the day-to-day operation of a busy café, leading a team to deliver exceptional customer service while maintaining high operational standards.

What's in it for you?

• £32,974.60 per annum
• 40 hours per week
• Monday to Friday working pattern
• Free uniform and safety shoes
• Access to our Employee Benefits app, including online GP access, Employee Assistance Programme, discounts, supermarket savings and more
• Life assurance and pension scheme
• Generous holiday entitlement with the option to buy additional leave
• Career development and promotion opportunities
• Apprenticeship schemes available
• Ongoing training and development support
• Supportive and inclusive team environment

What you'll be doing

• Motivating and supporting the café team to deliver an excellent customer experience
• Assisting the Retail Manager with stock control, ordering, rotas, training, and team development
• Ensuring cleaning schedules are maintained and completed to a high standard
• Operating tills, handling cash, and providing excellent customer service
• Preparing and serving food and beverages
• Greeting customers and creating a welcoming environment
• Demonstrating strong product knowledge and training new team members
• Managing cash handling, cashing up, and transaction records
• Identifying upselling opportunities to maximise sales
• Ensuring compliance with food safety, health & safety, and company procedures

Qualifications

• Previous café, retail, hospitality, or supervisory experience is preferred
• Excellent customer service and communication skills
• Strong leadership and team-building abilities
• Experience with cash handling and till operation
• Good organisational and time-management skills
• Positive and proactive approach to work
• Ability to work effectively in a fast-paced environment
• Passion for hospitality and delivering excellent service

Additional Information

• Applicants must have lived in the UK for the past 3 years and have the legal right to work in the UK.
• Successful candidates will be required to pass full security vetting and DBS checks.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive.

As a proud Disability Confident Employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We are an Armed Forces Friendly organisation and proud signatory of the Armed Forces Covenant. We welcome applications from veterans, service leavers, cadet forces adult volunteers, reservists and military families.

For roles requiring security clearance, any offer of employment will be conditional upon the successful completion and maintenance of the required level of security clearance. Applicants must meet the relevant eligibility and residency requirements applicable to that level of clearance.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all employees and workers to share this commitment. Where relevant to the role, safer recruitment checks will apply, including referencesand an enhanced DBS checkin line with Keeping Children Safe in Education (KCSIE).

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any adjustments or have any questions, please reach out to our recruitment team – [e-mail]

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.