Café Operations Manager - Contract Catering

OCS; Tottenham; Sur place; GBP 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Award-winning employer

Digital learning

Employee discounts (Hapi app)

Professional growth

Flexible pay (Wagestream)

Résumé du poste

OCS UK & Ireland is seeking a Catering Operations Manager to lead contract catering teams, oversee menu development with the Senior Chef, and ensure client satisfaction. You will manage staff across kitchen and service, train on procedures and safety standards, and maintain budgets and vendor relationships.

The role requires strong leadership, budgeting acumen, and a hands-on approach in a fast-paced environment.

Qualifications

• Have proven and experience in the management of Contract Catering operations and teams.
• Possesses a Level 3 in Catering and Hospitality or equivalent, as well as unit management experience within the contract catering sector.
• You should have proven leadership skills, with the ability to lead, mentor, and motivate a team.
• Experienced in building relationships with clients and staff, ensuring that the client’s expectations are met every day.
• Can work in a fast-paced environment and adapt to changing demands is crucial.

Responsabilités

• You will be required to work with the Senior Chef to create seasonal food and drink menus for the site and any events for the client and its visitors.
• You will oversee all staff, including kitchen assistants, chefs, and servers, ensuring that the team’s creations meet the client’s needs.
• You will be responsible for training their team members on menus, serving procedures, company etiquette, safety standards, and regulations.
• Adhere to budgets set by their line manager when planning catering operations, allocating the budget for food, cooking equipment, staffing, and equipment.
• Establish relationships with vendors and ensure that food and other supplies are bought from the correct vendor, ensuring the best prices are obtained.

Connaissances

Leadership

Team management

Client relationships

Communication

Adaptability

Formation

Level 3 in Catering and Hospitality or equivalent

Outils

Microsoft Excel

Description du poste

OCS UK & Ireland is seeking a Catering Operations Manager to lead contract catering teams, oversee menu development with the Senior Chef, and ensure client satisfaction. You will manage staff across kitchen and service, train on procedures and safety standards, and maintain budgets and vendor relationships.

The role requires strong leadership, budgeting acumen, and a hands-on approach in a fast-paced environment.