Cafe Manager: Lead Team, Elevate Service & Growth

Romax Site Services Ltd; Kingston upon Thames; On-site; GBP 22,000 - 28,000; Full time

Job summary

Romax Site Services Ltd is seeking a Coffee Shop Manager in Kingston upon Thames for a full-time role. Starting rate £16.50 ph and you will oversee the daily operation of the café, lead the team, maintain high standards and help create a friendly atmosphere that keeps customers coming back.

The role requires café or hospitality management experience, strong leadership and organisational skills, and a hands-on approach during busy periods. Barista experience is highly desirable.

Qualifications

• Experience managing a café or hospitality venue.
• Strong leadership and communication skills.
• Ability to manage staff rotas and face daily challenges.
• Passion for coffee and customer service.
• Knowledge of food safety and hygiene best practices.

Responsibilities

• Oversee day-to-day running of the coffee shop.
• Lead, motivate and support the team.
• Deliver outstanding customer service.
• Maintain high standards of coffee, food and cleanliness.
• Manage staff rotas and scheduling.
• Monitor stock levels and costs.
• Oversee cash handling and daily administration.
• Ensure health and safety procedures are followed.
• Identify opportunities to improve profitability.
• Develop ideas to increase sales and repeat business.
• Build relationships with customers, suppliers and community.

Skills

Leadership

Team management

Customer service

Operations

Communication

Staff scheduling

Tools

POS systems

Job description

Romax Site Services Ltd is seeking a Coffee Shop Manager in Kingston upon Thames for a full-time role. Starting rate £16.50 ph and you will oversee the daily operation of the café, lead the team, maintain high standards and help create a friendly atmosphere that keeps customers coming back.

The role requires café or hospitality management experience, strong leadership and organisational skills, and a hands-on approach during busy periods. Barista experience is highly desirable.