Cafe Manager: Lead, Develop & Elevate Hospitality

Baxterstore; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension and life insurance

Perkbox discounts on high street shops

Employee assistance programme

Cycle to work scheme

Training and apprenticeship programs

Job summary

BaxterStorey is seeking a Cafe Manager to lead a team and deliver outstanding hospitality in a London-area cafe. You will drive a high standard of service, manage daily operations, and motivate staff to exceed guest expectations.

We value development and offer ongoing training, a supportive, inclusive environment, and a focus on work-life balance, with opportunities to advance within our growing hospitality family.

Qualifications

• Have experience in a manager role within a hospitality environment.
• Experience in creating a thriving and successful working environment.
• Possess excellent supervisory and communication skills.
• Good delegation and influencing skills.
• Have the ability to display a real passion for food and customer service.

Responsibilities

• Ensure customers receive an efficient and enjoyable experience, consistently exceeding service expectations.
• Monitor colleagues, conduct appraisals, identify training needs and development opportunities.
• Be passionate about the coffee bar operation and stay informed about new concepts and ideas in hospitality and high street trends.
• Actively encourage colleagues to develop themselves and embrace new trends.

Skills

Hospitality leadership

Supervisory skills

Communication skills

Customer service passion

Job description

BaxterStorey is seeking a Cafe Manager to lead a team and deliver outstanding hospitality in a London-area cafe. You will drive a high standard of service, manage daily operations, and motivate staff to exceed guest expectations.

We value development and offer ongoing training, a supportive, inclusive environment, and a focus on work-life balance, with opportunities to advance within our growing hospitality family.