Cafe Manager: Lead Exceptional Service & Growth

Baxterstorey; Greater London; Sur place; GBP 33 000 - 41 000; Plein temps

Avantages offerts par ce poste

Bespoke training and development op

Apprenticeships opportunities for all

Pension and life insurance

Perkbox discounts on high street shops

Employee assistance programme

Cycle to work scheme

Résumé du poste

BaxterStorey is seeking a Cafe Manager for our Cannon Street site in London. You will lead a friendly team, deliver exceptional hospitality and maintain high service standards in a busy Coffee Bar environment. We offer ongoing training and development, a supportive inclusive culture and a balanced work–life environment.

If you are motivated, hungry to learn and ready to drive a great customer experience, we’d love to hear from you. This role requires vetting prior to appointment.

Qualifications

• Have experience as a manager within a hospitality environment, ideally retail.
• Experience in creating a thriving and successful working environment.
• Possess excellent supervisory and communication skills.
• Good delegation and influencing skills.
• Have the ability to display a real passion for food and customer service.

Responsabilités

• Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
• Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate.
• Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer.
• Actively encourage colleagues to further develop themselves and seek out new trends.

Connaissances

Leadership

Supervision

Communication

Customer service

Description du poste

BaxterStorey is seeking a Cafe Manager for our Cannon Street site in London. You will lead a friendly team, deliver exceptional hospitality and maintain high service standards in a busy Coffee Bar environment. We offer ongoing training and development, a supportive inclusive culture and a balanced work–life environment.

If you are motivated, hungry to learn and ready to drive a great customer experience, we’d love to hear from you. This role requires vetting prior to appointment.