Cafe Manager: Lead Service & Team Excellence

SmartRecruiters, Inc.; Greater London; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Holiday entitlement

Birthday off

Maternity leave

Carer leave

Wedding leave

Free meals on shift

Training & development

Apprenticeships

Pension

Discounts via Perkbox

Employee assistance

Cycle to work

Job summary

BaxterStorey is recruiting a Cafe Manager for International Students House in London. The role oversees a busy café operation, with shifts five days out of seven, including weekends, and a focus on delivering exceptional guest experiences in a high-traffic setting.

Location is in Vauxhall, Kennington Lane, with a breakfast-lunch service and rooftop access, offering opportunities for development and strong customer service delivery in a vibrant London setting.

Qualifications

• Experience in hospitality and customer service
• Leadership and team-motivation skills
• Strong organisational and multi-tasking abilities

Responsibilities

• Supervise, manage and motivate the café team
• Ensure smooth daily operation and high standards of service
• Drive sales and service improvements
• Provide coaching and performance feedback to staff
• Maintain high Food and Health & Safety standards

Job description

BaxterStorey is recruiting a Cafe Manager for International Students House in London. The role oversees a busy café operation, with shifts five days out of seven, including weekends, and a focus on delivering exceptional guest experiences in a high-traffic setting.

Location is in Vauxhall, Kennington Lane, with a breakfast-lunch service and rooftop access, offering opportunities for development and strong customer service delivery in a vibrant London setting.