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Cafe' Manager

Miiro Hotels

London

On-site

GBP 30,000 - 50,000

Full time

Yesterday

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Job summary

An established industry player in hospitality is seeking a passionate Cafe Manager to lead a vibrant team in a charming cafe setting. This role emphasizes quality service and operational efficiency, ensuring guests enjoy fresh pastries and gourmet coffees in a welcoming atmosphere. With a focus on creativity and customer satisfaction, you'll have the opportunity to shape the menu and enhance the guest experience. Join a dynamic team dedicated to delivering brilliantly considered stays, and make your mark in a thriving cafe environment that values fresh food and outstanding service.

Benefits

Competitive salary and benefits

Staff discounts on food and hotel stays

Career growth opportunities

Qualifications

Proven experience in a similar role within a cafe or food retail environment.
Strong leadership skills to manage and motivate a team effectively.

Responsibilities

Oversee daily operations ensuring smooth service for dine-in and takeaway.
Maintain high-quality standards for food and beverages.

Skills

Leadership

Customer Service

Stock Management

Menu Creation

Food Safety Compliance

Education

Experience in Food Service

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Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel reminds us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations.

At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay.

Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories.

Join our vibrant cafe, a charming and inviting space within our hotel yet operating with a separate entrance. We offer fresh daily pastries, gourmet sandwiches, and a selection of premium coffees and teas, catering to both sit-in guests and takeaway customers. Our focus is on quality, service, and a warm, welcoming atmosphere.

The Role:

We are seeking a passionate and experienced Cafe Manager to lead our team, ensuring the highest standards of product quality, customer service, and operational efficiency. This role requires a hands-on approach, creativity in menu offerings, and strong leadership skills to drive the deli’s success.

Key Responsibilities:

Oversee daily operations of the deli, ensuring a smooth and efficient service for both dine-in and takeaway customers.
Maintain high-quality standards for all food and beverages, including fresh pastries, sandwiches, and hot drinks.
Lead, train, and motivate a team, fostering a positive and customer-focused environment.
Manage stock levels, supplier orders, and inventory control to ensure availability of fresh ingredients.
Monitor food safety, hygiene, and health regulations, ensuring compliance at all times.
Create and implement strategies to drive sales, enhance customer experience, and build brand loyalty.
Work closely with the hotel team to ensure smooth coordination where necessary.
Handle customer queries, feedback, and complaints professionally to maintain a high level of guest satisfaction.

About You:

Previous experience in a similar role within a deli, café, bakery, or food retail environment.
Strong leadership and team management skills.
Passion for fresh food, excellent coffee, and customer service.
Knowledge of stock management, cost control, and supplier negotiations.
Ability to work in a fast-paced environment while maintaining attention to detail.
Strong organizational skills with the ability to multitask and problem-solve.

What We Offer:

Competitive salary and benefits package.
A supportive and dynamic work environment.
Career growth opportunities within a leading hospitality brand.
Staff discounts on food, beverages, and hotel stays.

If you’re a driven and enthusiastic leader with a passion for fresh food and outstanding service, we’d love to hear from you!

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing

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