Cafe Mal Supervisor — Lead Coffee Bar Team

Mhdv; Birmingham; On-site; GBP 16,000 - 17,000; Full time

Benefits offered by this job

Staff discounts

Discounted hotel rates

Apprenticeship programmes

Cycle to work

Healthcare plan

Referral schemes

Job summary

Malmaison in Birmingham is seeking a Café Mal Supervisor to lead a Barista-led coffee house, ensuring superb service, great beverages and high standards across operations. The role involves guiding the shift, motivating the team and delivering consistent quality in coffee, food and service.

Previous experience in a Barista-led coffee house is essential. The position offers competitive pay and extensive staff benefits, including discounts and additional perks across the Malmaison and Frasers

Qualifications

• Experience in a manging a Barista led coffee house essential.

Responsibilities

• Develops positive relationships with shift team by addressing motivation and concerns.
• Executes store operations during scheduled shifts.
• Organises opening and closing duties as assigned.
• Follows cash handling, safety and security policies to ensure partner safety.
• Follows cash management and register policies during shifts.
• Monitors baristas to deliver legendary customer service.
• Maintains regular attendance and punctuality.
• Provides quality beverages, whole bean and food products by following recipes.
• Follows health, safety and sanitation guidelines.

Skills

Customer service

Team leadership

Barista supervision

Cash handling

Job description

Malmaison in Birmingham is seeking a Café Mal Supervisor to lead a Barista-led coffee house, ensuring superb service, great beverages and high standards across operations. The role involves guiding the shift, motivating the team and delivering consistent quality in coffee, food and service.

Previous experience in a Barista-led coffee house is essential. The position offers competitive pay and extensive staff benefits, including discounts and additional perks across the Malmaison and Frasers