Cafe bar assistant

WGB - Café Bar; Newquay; On-site; GBP 12,000 - 21,000; Part time

Benefits offered by this job

Free surf lessons

Surfboard and wetsuit hire

Discounted hotel stays

Exclusive restaurant discounts

Employee assistance helpline

Regular team socials

Job summary

Watergate Bay Hotel recruits a Café Bar Assistant for its Swim Club, joining a vibrant coastal team. You will craft coffee, assist with cocktails, and provide warm, attentive service in a space where outdoor meets indoor beauty and a stunning ocean view informs every guest interaction.

The role covers holidays and illnesses in a part-time capacity, offering training and career development within a supportive hospitality culture that emphasizes sustainability, community, and exceptional guest

Qualifications

• Hospitality or customer service experience preferred.
• Barista/waiting or customer-facing roles in retail/leisure preferred.
• Comfort handling payments and billing with accuracy.

Responsibilities

• Welcome guests in a warm, friendly and professional manner.
• Discuss cafe menu and offer guidance on offerings.
• Participate in tasting sessions to understand the menu and boost team creativity.
• Pass guest feedback to Swim Club Manager.
• Maintain a safe environment adhering to health and safety policies.
• Keep your area clean, tidy and organized.
• Assist with billing for guests.
• Support training and onboarding of new team members.
• Collaborate with the team to deliver excellent service.

Skills

Customer service

Communication

Bar experience

Attention to detail

Tech-savvy

Professionalism

Tools

POS system

Job description

Café Bar Assistant – Swim Club | Watergate Bay Hotel

This part-time position comes with a range of fantastic team benefits, including free surf lessons and exclusive restaurant discounts.

We’rehere to share the joy of Watergate Bay for everyone, now and for the future.

That means doing everything we can to make sure our team, guests and planet stay happy through the moments we create and the impact we have.

Through proper hospitality, activerelaxationand thoughtful experiences, we create the time and space for guests and teams to feel their best. Everything we do is rooted in warmth,confidenceand care — with sustainability and community firmly at our heart.

Our Café Bar Assistant role

We’re looking for a Café Bar Assistant to join our Swim Club team at Watergate Bay Hotel. You'll be an excellent communicator with a collaborative mindset, with a passion for crafting coffee and mixing cocktails.

Where outdoors meets indoors and beach meets hotel, our Swim Club is a space for active relaxation. Our Café Bar area offers a range of hot and cold drinks, as well as smoothies, snacks and cocktails, with one jaw-dropping ocean view.

This role is a part-time role covering team holidays and sickness and involves working within a serene and professional treatment environment.

As our Café Bar Assistant you’ll

• Welcome guests in a warm, friendly, timely and relaxed yet professional manner
• Discussing our café menu with guests, giving guidance on our offerings
• Take part in team tasting sessions to give you an authentic understanding of our menu for answering guest questions and boosting team creativity and rapport
• Ensuring all guest feedback is passed on to our Swim Club Manager.
• Helping to ensure a safe environment for both staff and guests and adhering to the hotel’s health and safety policy and procedures.
• Keep the area you’re responsible for clean, tidy and organised
• Take care of guests’ billing
• Give new team members a helping hand, and support their training and development
• Work together, as part of our committed, efficient and dynamic team

Whatwe’relooking for someone who:

• Loves helping people feel their best and creating memorable guest experiences
• Is warm, welcoming and an excellent communicator
• Has barista, waiting or bar experience or time working in other people-facing roles in retail or leisure (preferred)
• Takes pride in delivering high standards with care and attention to detail
• Has an aptitude for new technology to facilitate a smooth ordering and billing process, without compromising on guest experience
• Brings professionalism, discretion and integrity to everything they do

We also champion personality fit and attitude, so we’re happy to offer full training for the right candidate.

Why us?

Watergate Bay is a place for connection, for freedom, for everyone. Join the team andyou’llbe working on the shoreline of the Atlantic, where the ocean and its draw is a daily inspiration.

Every decision we make, every moment we create, is rooted in warmth, confidence, and care. We champion practices that protect our environment, support our people, andleave a positive mark for the future. Sustainabilityisn’tjust an ambition—it’sat the heart of everything we do.

What we can offer in return

• A relaxed, professional place to work in a beautiful location – at one of the UK’s most striking beaches
• Free surf lessons plus surfboard and wetsuit hire from Wavehunters
• Excellent career prospects in a growing organisation
• Discounted hotel stays for you, your friends, and family
• Exclusive discounts at our restaurants and partner businesses
• Regular team social events throughout the year
• Employee assistance helpline for wellbeing, mental health, and financial support

Our commitment to our team is reflected in our exceptional working environment – one that promotes work-life balance, professional development, and a positive culture where everyone is heard and supported, always.

Working at Watergate Bay Hotelisn’tjust a job —it’sa chance to help create something that really matters. Now and for generations to come.