Cabin Cleaning & De-icing Flight Allocator

Menzies Aviation; Hounslow; On-site; GBP 26,000 - 36,000; Full time

Job summary

Menzies Aviation in the United Kingdom seeks a shift allocation coordinator responsible for staffing aircraft de-icers, cleaners, and drivers (150-200 staff). You will ensure de-icing, cleaning, and servicing meet airline standards and on-time performance.

Responsibilities include resource allocation, customer liaison, and incident reporting. The role requires understanding of safety policies and ability to train other shift allocators as needed.

Qualifications

• Experience allocating staff and equipment to flights.
• Understanding airline standards and customer requirements.
• Ability to liaise with customers by telephone.
• Familiar with health & safety policies.

Responsibilities

• Allocate resources including staff and equipment to flights.
• Liaise with customers on flights and by telephone.
• Complete delay, accident and shift reports.
• Coordinate with Aircraft Ops Manager for training needs.
• Ensure adherence to airline standards and timescales.
• Understand office coordinator role and perform related duties.

Skills

Able work under pressure

Resource allocation

Airline standards

Good communicator

Initiative

Train other shift allocators

Job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Overview

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose

Responsible for the allocation and performance of a shift of de-icers, aircraft cleaners, cleaner/drivers of 150-200 staff. Ensuring that all aircrafts are de-iced, cleaned, and serviced to the airlines standards and agreed timescales.

What You Will Be Doing

• Have a full understanding of the airline standards and requirements.
• Allocate resources which includes staff and equipment to flights.
• Liaise with customers on flights and by telephone.
• Have a full understanding of office coordinator role and be able to work this function
• Complete all delay, accident and shift reports.
• Liaise with Aircraft Ops Manager of any training requirements within the shifts.
• A complete understanding of all Health & Safety aspects of the operation.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What We Are Looking For

• Enter no more than 5 bullet points on what we are looking for
• Able to work under pressure.
• Able allocate resource to maximise efficient use of resources whilst delivering the service to meet customer requirement.
• Ability to allocate to airline standards.
• Good Communicator
• Demonstrates initiative.
• Train other shift allocators

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.