BWC Service Technician

Culligan UK; Hemel Hempstead; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Company van for private use (optional)

Uniform & Tablet supplied

23 days’ holiday + bank holidays

Company pension

Employee assistance programme

Job summary

Culligan UK in Hemel Hempstead is seeking a motivated Bottled Water Cooler Field Service Technician. You will service, repair and maintain bottled water cooler units at customer sites, ensuring systems operate at peak performance and safety standards.

The role offers structured training and development, with a Monday to Friday 07:00–17:00 schedule, a company van, uniform and tools provided, and opportunities for career progression within our field operations team.

Qualifications

• Full valid driving licence with a maximum of 6 points.
• Ability to diagnose and resolve technical issues effectively.
• Strong hands-on DIY skills and practical problem solving.
• Excellent communication skills and the ability to build rapport with customers.

Responsibilities

• Complete all scheduled service, repair, maintenance and exchange activities for Bottled Water Coolers.
• Ensure daily completion of scheduled cleaning/repairs.
• Document sanitisation activities and report completed jobs via handheld device.
• Report any potential failures to the team.

Skills

Driving

Diagnostics

DIY

Customer communication

Job description

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan's complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we're committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan's complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we're committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

The Role

We're excited to welcome a motivated Bottled Water Cooler Field Service Technician to join our team at Culligan! In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order. This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes. Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service. Hours of Work: Monday - Friday 07:00am-5:00pm

Responsibilities

• Complete all scheduled activities for service, repair, maintenance and exchange of Bottled Water Coolers
• Ensure scheduled cleaning/repairs are completed daily
• Document all sanitisation activities and report complete jobs via handheld device
• Report any potential failures
• Replenish the van once a week at our site in Hemel Hempstead

Requirements

• A full and valid driving license with a maximum of 6 points
• Ability to diagnose and resolve technical issues effectively
• Strong hands on experience & DIY skills
• Excellent communication skills and the ability to build rapport with customers

Benefits

• Monday - Friday Days working pattern
• Small Company van with private use option available
• Uniform & Tablet supplied
• 23 days' holiday + Bank Holidays - increasing with long service
• Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
• Company Pension scheme
• Company Sick Pay
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression