BWC Service Technician

Culligan International; Hemel Hempstead; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Training & development

Company pension

Holiday entitlement

Employee discounts

Job summary

Culligan UK is seeking a Bottled Water Cooler Field Service Technician in Hemel Hempstead to service, repair and install bottled water coolers at customer sites. You'll ensure systems run smoothly and meet high service standards.

The role runs Monday to Friday, 07:00 to 17:00, with a small company van and uniform provided. A full UK driving licence (max 6 points) is essential, and you’ll use a handheld device to report work.

Qualifications

• Provide service, repair, maintenance and exchange of Bottled Water Coolers.
• Ensure cleaning/repairs completed daily.
• Document sanitisation activities and report via handheld device.
• Report any potential failures.
• Replenish the van weekly at Hemel Hempstead site.
• Full, valid driving licence (max 6 points).
• Diagnose and resolve technical issues.
• Excellent customer communication and rapport-building.

Responsibilities

• Complete all scheduled service, repair and maintenance on Bottled Water Coolers.
• Perform daily cleaning and repairs as scheduled.
• Document sanitisation work and log jobs via handheld device.
• Diagnose and report potential failures.
• Replenish the company van weekly at Hemel Hempstead site.

Skills

Hands-on experience

DIY skills

Communication skills

Job description

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

The Role

We're excited to welcome a motivated Bottled Water Cooler Field Service Technician to join our team at Culligan!

In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.

This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes.

Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.

Hours of Work: Monday - Friday 07:00am-5:00pm

Responsibilities:

• Complete all scheduled activities for service, repair, maintenance and exchange of Bottled Water Coolers
• Ensure scheduled cleaning/repairs are completed daily
• Document all sanitisation activities and report complete jobs via handheld device
• Report any potential failures
• Replenish the van once a week at our site in Hemel Hempstead.

• A full and valid driving license with a maximum of 6 points.
• Ability to diagnose and resolve technical issues effectively.
• Strong hands on experience & DIY skills
• Excellent communication skills and the ability to build rapport with customers.

• Monday - Friday Days working pattern
• Small Company van with private use option available
• Uniform & Tabletsupplied
• 23 days' holiday + Bank Holidays - increasing with long service
• Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
• Company Pension scheme
• Company Sick Pay
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression