BWC Service Technician

Culligan UK; Hounslow; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Weekday pattern

Company van private use

Uniform & tablet

Holidays 23 + BH

Parental leave

Pension scheme

Sick pay

Perks at Work discounts

EAP access

Volunteering day

Mental health support network

Career progression

Job summary

Culligan UK is seeking a motivated Bottled Water Cooler Field Service Technician to join our team in Hemel Hempstead. You will service, repair and maintain bottled water cooler systems, ensuring optimal performance and customer satisfaction.

The role includes training, structured progression, and a Monday–Friday daytime schedule, supporting our mission to deliver clean, safe water with sustainable, high-quality service.

Qualifications

• Valid full UK driving licence.
• Ability to diagnose and resolve technical issues.
• Strong DIY skills and practical hands-on ability.
• Excellent communication and customer relation skills.

Responsibilities

• Complete all scheduled service, repair, maintenance and exchange tasks for Bottled Water Coolers.
• Ensure daily cleaning/repairs are completed.
• Document all sanitisation activities and report completed jobs via handheld device.
• Report any potential failures to prevent downtime.
• Replenish the van weekly at the Hemel Hempstead site.

Skills

Full driving licence

Diagnose technical issues

DIY skills

Excellent communication

Tools

Handheld device

Job description

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan's complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we're committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan's complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we're committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

The Role

We're excited to welcome a motivated Bottled Water Cooler Field Service Technician to join our team at Culligan! In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order. This is a great opportunity to join our field operations team and start a career at Culligan. We offer ongoing training and development, providing opportunities for progression with structured training programmes. Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service. Hours of Work: Monday - Friday 07:00am-5:00pm

Responsibilities

• Complete all scheduled activities for service, repair, maintenance and exchange of Bottled Water Coolers
• Ensure scheduled cleaning/repairs are completed daily
• Document all sanitisation activities and report complete jobs via handheld device
• Report any potential failures
• Replenish the van once a week at our site in Hemel Hempstead

Requirements

• A full and valid driving license with a maximum of 6 points
• Ability to diagnose and resolve technical issues effectively
• Strong hands on experience & DIY skills
• Excellent communication skills and the ability to build rapport with customers

Benefits

• Monday - Friday Days working pattern
• Small Company van with private use option available
• Uniform & Tablet supplied
• 23 days' holiday + Bank Holidays - increasing with long service
• Enhanced Maternity, Paternity, Shared Parental and Grandparent leave
• Company Pension scheme
• Company Sick Pay
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression