Business Systems and Development Officer

Newcastle City Council; Newcastle upon Tyne; On-site; GBP 35,000 - 45,000; Full time

Job summary

Newcastle City Council is seeking a Business Systems & Development Officer to join our Revenues and Benefits Services team. You will design and test software applications, develop data tools, create integrated web forms, and maintain digital content to support service delivery.

You will provide expert advice on system functionality, collaborate with colleagues and partners, and help implement innovative digital solutions that improve resident access and back-office efficiency.

Responsibilities

• Design and test software applications
• Develop data tools
• Create integrated web forms
• Maintain digital content
• Provide expert advice on system functionality
• Collaborate with colleagues and partners to implement innovative digital solutions

Job description

We’re looking for a Business Systems & Development Officer to join our Revenues and Benefits Services team. This role is key to ensuring our business systems and customer portals are continuously improved to meet changing service needs.

You’ll be involved in designing and testing software applications, developing data tools, creating integrated web forms, and maintaining digital content. You’ll also provide expert advice on system functionality and work with colleagues and partners to implement innovative solutions that support service delivery.

If you have strong technical skills, a collaborative approach and a commitment to service improvement, we’d be pleased to hear from you. Join us and help shape the future of digital services in a forward-thinking and supportive team.

If you are successful, we will undertake additional recruitment checks which will include a check to see if you have any unspent criminal convictions.