Business Systems Analyst

Uniserve Group; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading company in logistics and global trade management seeks a Business Systems Analyst to bridge the gap between business needs and technology. You will capture stakeholder visions, document use cases, and contribute to impactful projects while enjoying competitive salary and impressive perks.

Benefits

Competitive Salary

Discretionary Bonus

Pension Scheme

Annual Salary Review

Free Eye Test and Vouchers for Glasses

Interest-Free Company Loan

Free On-Site Parking

Cycle to work scheme

Referral Bonus £750

Flu Jabs Annually

Electric Vehicle Charging Points at Work

Supply Chain Academy Education Courses

Qualifications

• Experience in a supply chain environment is essential.
• Proven experience in business or systems analysis within a tech-driven environment.
• Familiarity with agile methodologies preferred.

Responsibilities

• Engaging with stakeholders to capture their vision and pain points.
• Documenting use cases focusing on user interactions and system behaviour.
• Maintaining documentation for all project artifacts and use cases.

Skills

Analytical skills

Problem-solving skills

Communication skills

Stakeholder management

Education

BCS International Diploma in Business Analysis

Tools

Descartes system

Project management tools

Job description

This is a Permanent , Full Time vacancy that will close in a month at 23:59 BST .

The Vacancy

As a Business Systems Analyst, you'll be responsible for the analysis and development of our crucial business systems projects. You'll be the bridge between our business needs and our tech capabilities, ensuring every project delivers tangible value and streamlines our operations.

What You'll Be Doing:

• Engaging with stakeholders to capture their vision, pain points, and desired outcomes.
• Collaborating with Delivery Managers to secure project approvals and maintain buy-in from start to finish.
• Discovering and documenting use cases, focusing on user interactions and system behaviour.
• Partnering with our IT teams to develop, implement, and integrate cutting-edge systems.
• Maintaining crystal-clear documentation for all project artifacts, vision documents, and use cases.
• Keeping your use case documentation flawless, reflecting all interaction changes across UML diagrams and other related materials.

What You'll Bring:

• BCS International Diploma in Business Analysis (or similar).
• Experience with ‘Descartes’ system and Customs system processes.
• Previous experience working within a supply chain environment.
• Proven experience in business or systems analysis within a tech-driven environment.
• Strong analytical and problem-solving skills to assess business needs and develop effective solutions.
• Strong understanding of use case modeling and ability to document and analyse requirements.
• Excellent communication skills with the ability to engage and manage stakeholder expectations.
• Ability to work independently and as part of a team, with a focus on delivering high-quality outcomes.
• Familiarity with project management tools and agile methodologies.

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

• Competitive Salary: We value your skills and commitment.
• Discretionary Bonus: Because your hard work deserves to be rewarded.
• Pension Scheme: We've got your future covered.
• Annual Salary Review: Your growth matters to us.
• Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
• Interest-Free Company Loan: We're here to support you.
• Free On-Site Parking: Convenient and hassle-free.
• Cycle to work scheme
• Referral Bonus £750: Spread the word and earn some extra cash.
• Flu Jabs Annually: Stay healthy, on us!
• Electric Vehicle Charging Points at Work: Embrace sustainable transport.
• Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.

The Company

At Uniserve we do amazing things. We are at the forefront of change, leading the transformation of the logistics and global trade management market. We have big ideas that push the boundaries and heaps of ambition that means we deliver on our promises time and again. People are the backbone of our business and the key to our continued success which is why we invest in training and development at all levels.