Senior System Analyst

1639 XCH Global Insrnc Sol Ltd; Milton Keynes; Remote; GBP 40,000 - 70,000; Full time

Job summary

A leading insurance technology company seeks a Senior System Analyst to provide business and technical support for their underwriting system. This home-based role demands strong expertise in the London Insurance market and the ability to communicate effectively with clients and internal teams. You will play a key role in configuring products, ensuring high-quality functional specifications, and collaborating with various stakeholders throughout the software development lifecycle.

Benefits

Competitive compensation

Pension scheme DXC Select

Perks at Work

DXC incentives

Qualifications

• Significant experience in London Insurance market processes.
• Practical knowledge of at least one London Market Underwriting system.
• Ability to analyze data and solve complex requirements.

Responsibilities

• Support stakeholders on customer solutions based on product knowledge.
• Facilitate client meetings to document requirements.
• Collaborate on business and functional documents.

Skills

Insurance domain knowledge

Client communication skills

Problem-solving

Presentation skills

SQL knowledge

Education

A.C.I.I. qualification

Job description

Social network you want to login/join with:

Summary:

The Senior System Analyst is primarily responsible for providing technical and business support for customers who use DXC’s Iris underwriting system. A strong knowledge of either Iris or another mainstream London market underwriting system is required, together with an understanding of the London Market Underwriting business and processes. This includes the interaction of messages with market consortiums. Good client communication skills are essential, as is the ability to produce high-quality functional specifications for software or configuration changes. This role is home-based but involves working with customers and user groups, which may require travel to customer sites. The role also requires effective communication with our development and test teams throughout the software development life cycle.

This role will also involve working on DXC’s next-generation Assure for Commercial and Speciality system. This system will be the upgrade path for Iris, and the role will require working with this team to help ensure that it has the required functionality that London market underwriters need to administer and process their business. As customers implement, there will be a requirement to work with the implementation team, helping to configure products, working with the data migration team, and providing training.

Essential Skills/Qualifications:

• Significant Insurance domain knowledge of the London Insurance market processes covering Policy, Claims, and Technical Accounting.
• An understanding of messaging flows to and from underwriting systems within the London market.
• An awareness of the Lloyd’s Future of Lloyd’s / Blueprint II initiatives and their impact on underwriting systems.
• Experience of working within or with a General Insurance software vendor or providing functional direction and definition for new products, modules, or features as part of an insurance product implementation.
• Practical working knowledge of at least one computer-based London Market Underwriting system.
• Accomplished presentation/demonstration skills.
• Confidence to manage customer expectations and steer the specification/review process through tight timelines; being comfortable in the ‘frontline’ of challenging client issues, preferably with extensive onsite experience.
• Self-motivated and displays high energy levels to solve problems and find innovative solutions.

Desirable Skills/Qualifications:

• Experience of one of DXC’s existing Underwriting products.
• Excellent interpersonal and communication skills.
• Ability to comprehend complex requirements, playback to the business in plain English, and translate forward towards technical specifications.
• Ability to plan, design, and recommend business processes to improve and support business activities.
• Flexible approach and able to adapt to changing priorities, e.g., travel at short notice, attend and host meetings at unsociable hours.
• Ability to analyze data to investigate issues (ideally with a knowledge of SQL).
• Ability to test functionality methodically.
• Insurance Industry qualification, e.g., A.C.I.I.
• Good knowledge and experience of implementing insurance/reinsurance software packages and an appreciation of their strengths and weaknesses.
• Knowledge and experience of analysis techniques, ideally using a formal analysis methodology in building solutions. Some knowledge of analyzing relational data would be beneficial.
• A high level of attention to detail with strong documentation skills.
• Ability to work independently and as part of a team.
• Willingness to travel.

Key Accountabilities and Responsibilities:

• Supports and advises stakeholders on limitations and opportunities for customer solutions based on product knowledge.
• Facilitates meetings with clients to gather and document requirements and explore potential solutions.
• Works collaboratively in a team environment for building and updating business and functional documents according to customer specifications.
• Intermediary between customer and internal teams (development, testing, support).
• Leads and participates in internal quality reviews of solution design.
• Assists in design, development, review, and execution of system test scripts.
• Supports the process of transitioning projects into support.
• Assists Support Teams as/when required.

What we can do for you:

• Competitive compensation.
• Pension scheme DXC Select (benefits package).
• Perks at Work.
• DXC incentives.