Business Systems Advisor (9-Month FTC)

Chartwells Independent; Birmingham; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Bonus

Annual leave

Healthcare

Wellbeing support

Pension

Meals on duty

Job summary

Levy UK & Ireland, part of Compass Group, is seeking a proactive Business Systems Support professional to act as the first contact for venue systems, handling day-to-day administration and data securely. You will maintain core systems, produce management information, and support operational teams while ensuring data protection and policy compliance; occasional weekend/evening work may be required.

Join a team delivering exceptional service across iconic venues with strong benefits and clear

Qualifications

• High level of computer literacy with Microsoft Office and business systems.
• Strong organisation and time management; proactive, flexible, and able to self-manage.
• Excellent customer care and teamwork; confident written and verbal communicator with discretion.
• Able to self-manage and deliver day-to-day systems training.
• Willingness to work occasional weekends and evenings.

Responsibilities

• Serve as first-line support for system queries; triage, resolve, or escalate.
• Maintain and configure core business systems to ensure reliability and quality outputs.
• Produce regular management information to aid and improve operational activity.
• Handle sensitive personal data in secure environments in accordance with company policies and procedures.
• Complete refunds and reporting across payment systems; keep accurate records and support stocktake processes.

Skills

Microsoft Office

Systems administration

Data protection

Customer care

Communication skills

Flexibility

Job description

Levy UK & Ireland, part of Compass Group, is seeking a proactive Business Systems Support professional to act as the first contact for venue systems, handling day-to-day administration and data securely. You will maintain core systems, produce management information, and support operational teams while ensuring data protection and policy compliance; occasional weekend/evening work may be required.

Join a team delivering exceptional service across iconic venues with strong benefits and clear