People Team Administrator | SEC

Chartwells Independent; Glasgow; On-site; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Healthcare & wellbeing

23 days annual leave + BH

Life Assurance

Meals on duty

Bonus potential

Job summary

Levy UK & Ireland is seeking a People Team Administrator to manage staffing, scheduling, payroll, and HR processes for the SEC venue. The role collaborates with culinary and HR teams to maintain records and ensure smooth operations.

Key duties include managing attendance, onboarding, and data reporting, with a focus on accuracy, compliance, and strong stakeholder communication. Competitive benefits accompany the position.

Qualifications

• Experience in HR, operations, or people management (1+ year).
• Strong organisational and multitasking abilities.
• Excellent written and verbal communication.
• Familiarity with payroll systems and processes.

Responsibilities

• Staffing and scheduling management, updating rotas and coordinating with department heads.
• Payroll processing, timesheet verification and liaison with payroll.
• Respond to inquiries from staff and management on scheduling and payroll.
• Ensure compliance with policies and legal requirements in staffing and operations.

Skills

Payroll processing

Scheduling

HR systems Ubeya/Smart

Communication

Attention to detail

Tools

Ubeya

Smart

Microsoft Office

Job description

People Team Administrator - SEC | Full-Time

£28,500 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for...

The People Team Administrator plays a crucial role in ensuring the smooth and efficient management of staff resources and operational logistics. They are responsible for overseeing daily staffing needs, coordinating communication between different teams, and ensuring compliance with organisational policies and procedures. This includes managing attendance, scheduling, payroll, and timesheet processing, as well as addressing pay queries and onboarding processes. The role requires close collaboration with other departments, such as culinary and human resources, to facilitate access and maintain accurate records.

We are Levy

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show‑stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

People Team Administrator - The Role

Staffing and Scheduling Management:

• Oversee daily staffing requirements, ensuring that all shifts are adequately covered.
• Manage the scheduling system, including updating and maintaining rotas, adjusting for absences, and coordinating with department heads to address any staffing shortfalls.
• Cross-check staff attendance with scheduling sheets and resolve discrepancies.

Payroll and Timekeeping:

• Ensure accurate and timely processing of payroll by verifying timesheets, addressing any discrepancies, and liaising with the payroll department.
• Manually input timesheets for employees who fail to clock in and ensure all timesheets are properly recorded and filed.

Communication and Coordination:

• Respond to inquiries from staff and management regarding scheduling, payroll, and other operational matters.

HR and Operational Compliance:

• Ensure all staffing and operational practices comply with company policies and legal requirements.
• Process new hires, leavers, and employee changes in HR systems, ensuring all records are up-to-date.

Agency and Vendor Management:

• Coordinate with staffing agencies to manage temporary staff bookings, including sending out booking forms, processing timecards, and ensuring accurate billing.
• Liaise with vendors and external partners as needed to support operational needs.

Data Management and Reporting:

• Maintain accurate and organised records of all staffing, scheduling, and payroll activities.
• Generate reports and analyse data related to staffing, attendance, and payroll to support operational decision‑making.

Continuous Improvement:

• Stay updated with industry best practices and legislative changes related to human resources and operations management.

Event and Special Project Support:

• Assist or lead with planning and coordination for special events, including ensuring adequate staffing and logistical support.
• Support additional projects and initiatives as directed by senior management, such as onboarding processes, training programs, and internal communications.

What we're looking for

Key Qualifications:Experience: A minimum of 1 years of experience in human resources, operations, or people management, preferably in a fast‑paced environment.

Skills:Organisational Skills: Strong ability to manage multiple tasks, prioritise effectively, and ensure timely completion of daily and weekly responsibilities.

Communication:Excellent verbal and written communication skills, with the ability to interact effectively with various stakeholders, including staff, management, and external agencies.

Technical Proficiency:Competence in using HR management systems (e.g., Ubeya, Smart), Microsoft Office Suite, and other relevant software. Familiarity with payroll systems and processes is essential.

Problem‑Solving:Strong analytical skills with a proactive approach to identifying issues and implementing solutions. Ability to handle sensitive situations with discretion and professionalism.

Personal Attributes:

Attention to Detail: Meticulous in maintaining accurate records and ensuring compliance with organisational policies and legal requirements.

Integrity and Confidentiality: Upholds the highest standards of integrity and confidentiality, particularly concerning sensitive employee information.

Adaptability: Comfortable working in a dynamic environment with the ability to adapt to changing priorities and demands.

Customer Service Orientation:Committed to providing excellent support and service to both internal and external stakeholders, ensuring a positive and professional experience.

What you'll get in return

• Competitive salary with bonus and full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences and shape the future of hospitality.

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0809/68674001/52831712/SU #SCOT #Levy UK

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!