Business Support Team Leader

London Borough of Lambeth; London; Hybrid; GBP 41,000 - 45,000; Full time

Job summary

A leading local government organization is seeking a Business Support Team Leader in Children's Social Care. This full-time role offers hybrid working and involves leading a team, overseeing administrative functions, and driving service improvements. The ideal candidate will have strong leadership and communication skills, with a commitment to equality and inclusion. The position is a fixed-term opportunity for 9 months, supporting maternity cover.

Benefits

Generous annual leave

Local Government Pension Scheme

Flexible working

Cycle schemes

Qualifications

• Experienced people manager with a successful track record in team leadership.
• Ability to manage priorities under pressure and analyze data for performance insights.

Responsibilities

• Lead a team of Business Support Officers, ensuring effective coordination of administrative functions.
• Collaborate with senior management to identify and implement service improvements.

Skills

Communication

Team Leadership

Data Analysis

Relationship Building

Job description

Join to apply for the Business Support Team Leader role at London Borough of Lambeth.

We are seeking a confident and dynamic individual to join our team as a Business Support Team Leader in Children's Social Care. This is a secondment or fixed-term opportunity for 9 months, supporting maternity cover. The role is full-time with hybrid working arrangements.

Job Details:

• Salary: PO1: £41,964 rising to £44,430 per annum, inclusive of LW
• Location: Lambeth Town Hall and Civic Centre, London
• Employment type: Full-time, Hybrid working

Key Responsibilities:

• Lead a team of Business Support Officers, ensuring effective coordination of administrative functions supporting social care services
• Oversee work allocation, monitor performance, and ensure accuracy and timeliness of reports and records
• Collaborate with senior management to identify and implement service improvements
• Manage workloads, coach team members, handle complex queries, review KPIs, and promote process innovation

Candidate Profile:

• Experienced people manager with a successful track record in team leadership
• Excellent communication skills, ability to manage priorities under pressure, and analyze data for performance insights
• Strong relationship-building skills, high standards of confidentiality, and a proactive approach to development
• Ability to lead through change and champion equality and inclusion

Additional Information:

Interested candidates should submit a Supporting Statement and CV, explicitly evidencing how they meet the criteria. The application process is anonymized; personal details should be removed from supporting documents.

Closing date: 25th May 2025 at midnight.

For queries, contact Natasha Salati at [e-mail].

Why Lambeth?

• Modern working environment, competitive salaries, generous annual leave
• Excellent transport links, flexible working, cycle schemes
• Local Government Pension Scheme, commitment to diversity and equal opportunities