Business Support Officer - Finance

Greenwich Council; London; On-site; GBP 25,000 - 30,000; Part time

Job summary

A leading organization is seeking a part-time Business Support Officer (Finance) to join their dedicated team in London. The role involves managing customer administration, ensuring service agreements are in place, and supporting inquiries from business waste customers. Strong IT, communication, and customer care skills are essential for success in this collaborative environment.

Qualifications

• Excellent IT, communication, and customer care skills required.
• Flexibility and teamwork essential.

Responsibilities

• Manage the day-to-day administration of business waste customers.
• Ensure service level agreements are current.
• Monitor income payments and assist customers.

Skills

IT skills

Communication skills

Customer care

Job description

Business Support Officer - Finance, London

Client: Greenwich Council

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 284ef909c6a0

Job Views: 3

Posted: 29.06.2025

Expiry Date: 13.08.2025

Job Description:

Title: Business Support Officer (Finance)

Hours: 17.5 hours per week

Service: Street Services (Business Support Team)

Street Services is seeking a Business Support Officer (Finance) to join its busy Business Support Team.

Street Services has 446 staff members, and the Business Support Team provides functions supporting statutory frontline waste collection and street cleansing services.

The successful candidate will:

• Manage the day-to-day administration of a portfolio of business waste customers.
• Ensure service level agreements are current and in place for traded services.
• Monitor income payments against agreements to ensure receipt and assist customers with payment schedules.
• Support inquiries from new business waste customers.

You should have excellent IT, communication, and customer care skills. Flexibility and teamwork are essential to adapt to the changing needs of the service.

Diversity Statement: The Royal Borough of Greenwich values community diversity and aims for a workforce that reflects this. Applications from all community sections are encouraged.

High Volume Applications: The Royal Borough of Greenwich may close vacancies earlier if a high volume of applications is received.

Application Deadline: All vacancies close at midnight unless otherwise specified.

Employment History: A complete employment history is required, including explanations for any gaps.

Salary: Advertised salaries are based on a 35-hour workweek. Please pro-rata accordingly.

Staff Values: Our staff values are integral to our recruitment. Candidates demonstrating behaviors inconsistent with these values may be rejected.