Business Support Assistant

The Methodist Church in Britain; Sunderland; On-site; GBP 22,000 - 26,000; Part time

Job summary

Portsmouth City Council in Education Service seeks an administrative professional to support the Early Years Panel Support team. The role involves note taking at panel meetings, booking appointments, and handling calls and emails during term time at 30 hours per week, with one office day typically Monday.

Applicants should have admin experience, strong literacy and numeracy, and solid Microsoft Office skills. A Standard or Enhanced DBS check is required before offer.

Qualifications

• Previous experience in an administrative role.
• Good literacy, numeracy and communication skills.
• Working knowledge of Microsoft Office, including Word, Excel, Access, PowerPoint, Outlook, SharePoint and OneDrive.
• Accuracy and attention to detail while managing a varied workload.
• Gathering and collating information, and prioritising workload.
• Flexibility to meet the needs of the team and wider service.
• Strong customer focus.

Responsibilities

• Attend Early Years Panel meetings to take notes and update actions.
• Book appointments and meetings.
• Support the administration of training courses, events and conferences.
• Undertake word processing, spreadsheet, database and presentation work.
• Process reports and correspondence.
• Enter information onto systems such as Synergy.
• Collect and process a range of information and data.
• Respond to telephone and email enquiries, including covering the Duty Day calls line.

Skills

Administrative experience

Literacy and numeracy

Communication skills

Microsoft Office

Tools

Microsoft Word

Excel

PowerPoint

SharePoint

Outlook

Access

OneDrive

Job description

This administrative post sits in the Education Service at Portsmouth City Council, within a pooled business support team that reports to the Business Support Team Leader for Education. The main focus is supporting the Early Years Panel Support team, from taking notes at panel meetings to handling calls and emails. It is term-time only at 30 hours a week, with one day in the office, usually a Monday. Visa sponsorship is not offered, and the post needs a Standard or Enhanced DBS check.

What the job involves

• Attend Early Years Panel meetings to take notes and update actions
• Book appointments and meetings
• Support the administration of training courses, events and conferences
• Undertake word processing, spreadsheet, database and presentation work
• Process reports and correspondence
• Enter information onto systems such as Synergy
• Collect and process a range of information and data
• Respond to telephone and email enquiries, including covering the Duty Day calls line
• Handle confidential information appropriately
• Support the wider Inclusion service by maintaining files, processing applications and referrals
• Update council web and Intralink content
• Liaise with schools and other partners

What’s required

Experience

• Previous experience in an administrative role

Skills & knowledge

• Good literacy, numeracy and communication skills
• Working knowledge of Microsoft Office, including Word, Excel, Access, PowerPoint, Outlook, SharePoint and OneDrive
• Accuracy and attention to detail while managing a varied workload
• Gathering and collating information, and prioritising workload
• Flexibility to meet the needs of the team and wider service
• Strong customer focus

Checks & eligibility

• Standard or Enhanced DBS check before any offer
• Right to work in the UK

Other

• Awareness of Data Protection and Safeguarding issues
• Handling sensitive and confidential information appropriately