Business Support Officer Apprentice (Level 1)

Dorset Council UK; Dorchester; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Recognised apprenticeship

Structured training and development

Support from HR and Payroll pros

Career opportunities

Inclusive working environment

Job summary

Dorset Council UK is seeking two Business Support Officer Apprentices to join the HR & Payroll Support Team. This role offers a chance to develop practical administration skills while working in a supportive environment.

You will gain experience in administration, customer service, data management, and business support as you complete an apprenticeship qualification, with structured training and guidance from experienced HR professionals.

Qualifications

• Positive and enthusiastic attitude.
• Keen to learn and develop new skills.
• Good attention to detail and accuracy.
• Strong organisational skills.
• Clear written and spoken communication.
• Ability to work in a team and independently when required.
• Ability to manage workload and meet deadlines.
• Maintain confidentiality.

Responsibilities

• Providing general administrative support to the HR & Payroll Support team.
• Managing shared mailboxes and responding to routine enquiries.
• Maintaining electronic records and ensuring information is accurate and up to date.
• Preparing letters and documents.
• Supporting recruitment, HR, and payroll administration processes.
• Liaising professionally with colleagues, managers, and external organisations.

Skills

Organised

Learning mindset

Attention to detail

Strong organisational skills

Written & verbal communication

Team player

Time management

Job description

Are you organised, eager to learn, and looking to start a rewarding career in administration, HR, and payroll?

We have an exciting opportunity for two Business Support Officer Apprentices to join our HR & Payroll Support Team. This role is ideal for someone who wants to develop valuable business administration skills while gaining practical experience in a busy and supportive team.

About The Role

As a Business Support Officer Apprentice, you will provide high-quality administrative support to the HR & Payroll Support Team, helping to ensure the smooth delivery of services to employees and managers across the organisation. Working alongside experienced colleagues, you will develop skills in administration, customer service, data management, and business support while completing an apprenticeship qualification.

Your Responsibilities Will Include

• Providing general administrative support to the HR & Payroll Support team
• Managing shared mailboxes and responding to routine enquiries
• Maintaining electronic records and ensuring information is accurate and up to date
• Preparing letters and documents
• Supporting recruitment, HR, and payroll administration processes
• Liaising professionally with colleagues, managers, and external organisations
• Handling sensitive and confidential information appropriately
• Supporting team projects and service improvements

We Are Looking For Someone Who

• Has a positive and enthusiastic attitude
• Is keen to learn and develop new skills
• Has good attention to detail and accuracy
• Possesses strong organisational skills
• Can communicate effectively both verbally and in writing
• Is able to work as part of a team and independently when required
• Can manage their workload and meet deadlines
• Is able to maintain confidentiality

What We Offer

• A recognised apprenticeship qualification
• Structured training and development opportunities
• Support from experienced HR and Payroll professionals
• Opportunities to build a career
• A welcoming and inclusive working environment