Business Support Officer Apprentice (Level 1)

Dorset Council UK; Dorchester; Presencial; GBP 18.000 - 24.000; Jornada completa

Descripción de la vacante

Dorset Council UK is offering an Apprenticeship for a Business Support Officer in its HR & Payroll Support Team. The role focuses on building strong administrative, data management, and customer service skills while working towards an apprenticeship qualification.

You will gain practical experience in a busy, supportive team, handling records, recruitment support, and HR/payroll processes, with opportunities for career development within the council.

Formación

• Positive and enthusiastic attitude.
• Keen to learn and develop new skills.
• Good attention to detail and accuracy.
• Strong organisational skills.
• Effective verbal and written communication.
• Ability to work in a team and independently.
• Ability to manage workload and meet deadlines.
• Maintain confidentiality.

Responsabilidades

• Provide high-quality administrative support to the HR & Payroll Support Team.
• Manage shared mailboxes and respond to routine enquiries.
• Maintain electronic records and ensure information is accurate and up to date.
• Prepare letters and documents.
• Support recruitment, HR, and payroll administration processes.
• Liaise professionally with colleagues, managers, and external organisations.
• Handle sensitive and confidential information appropriately.
• Support team projects and service improvements.

Conocimientos

Administration

Customer service

Data entry

Record keeping

Communication

Educación

Apprenticeship qualification

Descripción del empleo

Are you organised, eager to learn, and looking to start a rewarding career in administration, HR, and payroll?

We have an exciting opportunity for a Business Support Officer Apprentice to join our HR & Payroll Support Team. This role is ideal for someone who wants to develop valuable business administration skills while gaining practical experience in a busy and supportive team.

About The Role

As a Business Support Officer Apprentice, you will provide high-quality administrative support to the HR & Payroll Support Team, helping to ensure the smooth delivery of services to employees and managers across the organisation. Working alongside experienced colleagues, you will develop skills in administration, customer service, data management, and business support while completing an apprenticeship qualification.

Your Responsibilities Will Include

• Providing general administrative support to the HR & Payroll Support team
• Managing shared mailboxes and responding to routine enquiries
• Maintaining electronic records and ensuring information is accurate and up to date
• Preparing letters and documents
• Supporting recruitment, HR, and payroll administration processes
• Liaising professionally with colleagues, managers, and external organisations
• Handling sensitive and confidential information appropriately
• Supporting team projects and service improvements

We Are Looking For Someone Who

• Has a positive and enthusiastic attitude
• Is keen to learn and develop new skills
• Has good attention to detail and accuracy
• Possesses strong organisational skills
• Can communicate effectively both verbally and in writingIs able to work as part of a team and independently when required
• Can manage their workload and meet deadlines
• Is able to maintain confidentiality

What We Offer

• A recognised apprenticeship qualification
• Structured training and development opportunities
• Support from experienced HR and Payroll professionals
• Opportunities to build a career
• A welcoming and inclusive working environment