Business Support Officer

Bristol City Council; West of England; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Agile working from home

Supportive work environment

Talent Management Scheme

Flexible working

Job summary

Bristol City Council is recruiting a Business Support Officer to join the Youth Justice Service Team. The role requires strong organisation, attention to detail and the ability to work autonomously as part of a centralised service while supporting multiple departments across the council.

You will manage tasks, attend meetings with stakeholders, and use Microsoft Office tools including Outlook, Teams and Excel. Hybrid working is available with one day in the office minimum.

Qualifications

• Experience using Microsoft Office, including Outlook, Teams and Excel.
• Strong time management and organisational skills.
• Good communication and stakeholder engagement.

Responsibilities

• Attend meetings and calls with stakeholders (Police, Court, children and Volunteers) alongside supporting the Youth Justice Service.
• Support the Youth Justice Service and other departments across the council with business support tasks.
• Design efficient ways of working and maintain effective communication with colleagues and stakeholders.

Skills

Team player

Communication

Time management

Tools

Microsoft Office

Outlook

MS Teams

Excel

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference VAC009004 Date posted 26/10/2026 Application closing date 15/11/2026 Location City Hall College Green City Centre Bristol BS1 5TR Salary BG7: £27,709 - £29,071 Package Blank Contractual hours 37 Basis Full time Job category/type Administration, Business Support, Youth and Communities Attachments Job Description.pdf Person Specification.pdf

Full Time, PermanentLocation: Location: City Hall/Working from home

At Bristol City Council we rely on having a strong network of business support staff who help our services run seamlessly and efficiently. We are incredibly proud of these employees who work behind the scenes, making sure we provide an efficient service to a wide range of important services. As a service and as a council we strive to treat one another fairly and with dignity, valuing difference.

The Business Support Service are therefore delighted to be recruiting for a Business Support Officer who are willing to join us to reach shared goals, have a positive can-do attitude and are not afraid of trying new things, also working collaboratively as part of a centralised service, which provides support to a wide range of different departments across the council.

You will work specifically in the area of Bristol Youth Justice Service Team carrying out business support tasks.

The post is busy and attention to detail is important. You will need to manage your time well and regularly review your priorities. You will be working autonomously on tasks when required, taking ownership and responsibility in some areas and playing a supportive role in others. You will enjoy working creatively to design the most efficient ways of working on each task, but also together as a team, which will require good communication skills with your colleagues and our stakeholders. You will model and promote our Organisational Values and behaviours (sharepoint.com)

This Business Support Service role offer:

• Agile working from home (one day a week at the office minimum is required).
• A supportive work environment.
• T Talent Management Scheme to enhance colleague’s skills and opportunities.
• Part of a flexible and committed team that makes connections with opportunities across the organisation.

Summary of role:

You will be a confident team player able to attend meetings and call from our stakeholders (Police, Court, children and Volunteers) alongside supporting the Youth Justice Service as a whole. You will have experience of using Microsoft, including shared Outlook calendar, MS Teams and Excel, and be willing to learn all tasks quickly.

Bristol City Council are not offering sponsorship for this role.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

For further information please contact the Team Leader Jane Westerside via email [e-mail]

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

Thepersonal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.