Business Support Officer (Technical) (CDC)

Doncaster Council; Doncaster; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Competitive leave entitlement

Generous local government pension

Wellbeing support and staff networks

Development and training opportunities

Staff discounts and benefits schemes

Job summary

City of Doncaster Council is seeking a motivated Business Support Officer (Technical) to join the Your Place team in Doncaster. Based at Tom Hill Youth Hub, Denaby, you will provide high-quality administrative support and help deliver the locality triage model for families.

This temporary maternity cover role is full-time (37 hours) until March 2027 with DBS check requirement. You will manage records, organise meetings, support referrals and maintain systems to ensure timely access to

Qualifications

• Experience providing administrative or business support within a busy team.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Strong organisational skills with attention to detail and ability to prioritise a varied workload.
• Experience using digital systems to ensure accuracy and compliance.

Responsibilities

• Manage and update records; upload records onto systems.
• Organise meetings/events; create agendas and take minutes.
• Monitor referrals, track actions and provide general admin support to the service.
• Support the locality team to deliver early help and triage information to families.

Job description

Business Support Officer (Technical) (CDC)

Job details

Salary Grade 6, £27,274 - £28,153

Contractual hours 37

Basis Full time

Region Doncaster

Job category/type Administration/Clerical

Date posted 09/10/2026

Job reference REQ24076

attachment Job Role Summary - Business Support Officer (Technical).docx

attachment Benefits booklet.docx

attachment Front Line and Support 1b - job profile.docx

Job description

Based at: Tom Hill Youth Hub, Denaby, Doncaster

Salary details: Grade 6, £27,274 - £28,153

Contract Type: Temporary Maternity Cover until March 2027, Full Time, 37 Hours

Closing Date: 25 th October 2026

Enhanced DBS Disclosure is required for appointment to this post.

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Business Support Officer within our Your Place team.

This post is a maternity cover post on a full-time basis and temporary until March 2027. This is an exciting opportunity to develop skills, knowledge and support our locality-based teams to effectively deliver our triage model to families across the city.

The City of Doncaster Council is seeking a motivated and organised Business Support Officer to join our Your Place team within the South Locality. This role will play a vital part in supporting the delivery of our all-age, people-centred approach through the locality model. You will assist to support the wider team to ensure that children, young people and families receive timely access to information, advice and guidance and early intervention support

As a Business Support Officer, you will provide high-quality administrative and operational support across the team. You will contribute to the smooth running of the early help offer by co-ordinating information along with other administrative tasks. Your role will be essential in ensuring effective communication with key stakeholders, maintaining key systems and supporting the team to deliver responsive and well-coordinated early help support.

Key duties will include managing and updating records, uploading records onto systems, preparing documentation, organising meetings/events, creating and distributing meeting agendas along with minute taking. You will also support the monitoring of referrals, track actions and provide general administrative assistance to help the service operate efficiently.

The successful candidate will have experience of providing administrative or business support within a busy team environment, ideally within a children’s, families or community-focused setting. You will be confident working with a range of partners, handling sensitive information, and using digital systems to ensure accuracy and compliance. Strong organisational skills, attention to detail and the ability to prioritise a varied workload are essential. An understanding of early help processes, safeguarding thresholds and multi‑agency working would be an advantage.

We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.

In return for your contribution, we offer:

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet.

Shortlisting will take place on 26 th October 2026 and it is anticipated that interviews will be held week commencing 2 nd November 2026.

For further details or to arrange an informal chat, please contact: Jess Jowett, Locality Triage Manager, Tel: [phone], Email: [e-mail]

This post involves working with children and therefore if successful you will be required to apply for a Disclosure and Barring Service records check at an enhanced level. Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check

We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged.

The Advance Employment Team offers personalised support to help you take your next step into work. From building your CV and getting the right interview skills to accessing a wide range of free courses, the team will help you grow your skills and confidence and find a job you’ll enjoy. Get in touch by email ( [e-mail] ) or visit the Advance website ( www.advancedoncaster.co.uk ) to discover the support available.

City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.

We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.

Address
Civic Office
Waterdale
Doncaster
DN1 3BU