Business Support Officer

Opus People Solutions Ltd; Walsall; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

Opus People Solutions Ltd on behalf of Walsall Council is seeking a diligent Business Support Officer to join the Family First Team on a temporary basis. You will provide administrative support to the Group Manager and wider team, ensuring smooth operations.

Role requires strong diary management, excellent organisation, and proficiency in Word, Excel, Outlook, and Teams. Hybrid working with onsite days at Walsall Civic Centre. Right-to-work checks apply.

Qualifications

• Experienced in administration or office support roles.
• Strong diary management experience.
• Excellent organisational and time management skills.
• High accuracy and attention to detail.
• Strong written and verbal communication skills.
• Able to handle multiple priorities and work independently.
• Proficient in Microsoft Word, Excel, Outlook and Teams.

Responsibilities

• Provide administrative support to the Group Manager and Family First Team.
• Manage diaries, appointments, and meeting schedules.
• Monitor and manage a general team mailbox.
• Respond to telephone and email enquiries in a professional and timely manner.
• Book rooms and facilities for meetings, events, and training sessions.
• Send meeting invitations and coordinate attendance on behalf of the Group Manager.
• Maintain accurate records and update internal systems as required.
• Prepare correspondence, reports, and other documentation.
• Support the wider Business Support Team with general administrative duties.

Skills

Administration

Diary management

Organisational skills

Time management

Attention to detail

Communication skills

Independent working

Microsoft Office

Proactive approach

Tools

Word

Excel

Outlook

Teams

Job description

Business Support Officer - Family First Team

Location: Hybrid working - onsite days based at Walsall Civic Centre. Pay Rate: £14.82 per hour PAYE Contract: Temporary, 6 months initially with potential 3-month extensions Hours: 37 hours per week

Working Pattern

Monday to Thursday: 8:45am to 5:15pm (1-hour unpaid lunch break)

Friday: 8:45am to 4:45pm (1-hour unpaid lunch break)

The Role

Opus People Solutions are recruiting on behalf of our Client, Walsall Council. We are seeking an experienced and organised Business Support Officer to join the Family First Team on a temporary basis. This role will provide administrative support to the Group Manager and wider Business Support Team, ensuring the smooth and efficient operation of the service.

Key Responsibilities

• Provide administrative support to the Group Manager and Family First Team.
• Manage diaries, appointments, and meeting schedules.
• Monitor and manage a general team mailbox.
• Respond to telephone and email enquiries in a professional and timely manner.
• Book rooms and facilities for meetings, events, and training sessions.
• Send meeting invitations and coordinate attendance on behalf of the Group Manager.
• Maintain accurate records and update internal systems as required.
• Prepare correspondence, reports, and other documentation.
• Support the wider Business Support Team with general administrative duties.

About You

To be successful in this role, you will have:

• Previous experience in an administration, business support, or office support role.
• Strong diary management experience.
• Excellent organisational and time management skills.
• High levels of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Experience handling multiple priorities and working independently.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams.
• A professional and proactive approach to work.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references