Business Support Officer

Allscreens Nationwide Ltd; Usk; On-site; GBP 18,000 - 24,000; Full time

Job summary

A role with Allscreens Nationwide Ltd in Wales seeking an enthusiastic administrator to support Reception, Corporate travel, Stationery and Mailroom Services. You will ensure excellent customer service in all interactions between the public and internal teams, helping the service stay resilient, relevant, efficient and meeting users' needs.

You will provide frontline customer service and help improve Office Services processes, with a Welsh-speaking ability welcomed to the level required for the

Qualifications

• The role requires delivering excellent customer service underpinning all interactions between the public and internal clients.
• Provides frontline customer service and supports Office Services to keep the service resilient, relevant, efficient and meeting users' needs.
• Welsh language ability is welcome to the level required for the role.

Responsibilities

• Provide administrative support for Reception, Corporate travel, Stationery and Mailroom Services.
• Deliver frontline customer service to the public and internal clients.
• Coordinate inquiries, bookings and mailroom activities while maintaining office stock and records.

Skills

Administrative support

Customer service

Job description

We are looking for an enthusiastic and personable candidate to provide administrative support in connection with the delivery of the Council’s Reception, Corporate travel, Stationery and Mailroom Services. The ideal candidate will ensure excellent customer service underpins all interactions between members of the public and internal clients. This role provides front line customer service in addition to supporting and improving Office Services functions to ensure the service is resilient, relevant, efficient and meets the needs of service users.

You will be able to speak conversational Welsh to the level required for the role.