Business Support Officer

Creative Support; Rugby; On-site; GBP 11,000 - 18,000; Full time

Job summary

Creative Support is seeking a graduate or professional who is highly proactive and well-organised to support operational and administrative output in Rugby, Warwickshire. The role focuses on providing administrative support to services for adults with learning disabilities or mental health needs.

The ideal candidate will have excellent written and verbal English, enjoy working in not-for-profit health and social care, and be able to multitask while maintaining attention to detail.

Qualifications

• Excellent standard of verbal and written English.
• Interest in working in not-for-profit health and social care.
• Proactive and well-organised with initiative.

Responsibilities

• Provide routine administrative support to busy services.
• Conduct themed audits within services.
• Support recruitment and retention strategies.
• Assist deployment of relief staff and monitor agency usage against KPIs.
• Undertaking monitoring and checks to ensure commissioned hours are delivered within budget.
• Maintain data relating to client provision for accurate invoicing.

Skills

Verbal communication

Written communication

Attention to detail

Multi-tasking

Teamwork

Customer care

Tools

Microsoft Word

Microsoft Excel

Outlook

Databases

Job description

Up to £13.70 per hour

Rugby, Warwickshire

Full-Time

Creative Support is seeking a graduate or professional who is highly proactive and well‑organised to support operational and administrative output.

You will provide efficient support to services dedicated to supporting adults with Learning Disabilities and or Mental Health Diagnosis with a range of support needs. An excellent standard of verbal and written English is essential as well as an interest in working in the not‑for‑profit health and social care sector.

We are looking for an individual with initiative and a can‑do attitude to join our expanding team, providing administrative and operational support to our services in Warwickshire.

Duties Will Include (but Are Not Limited To)

• Provide routine administrative support to our busy services
• Conduct themed audits within services
• Supporting with our recruitment and retention strategy.
• Assisting the management team with deployment of relief staff and monitoring agency usage against local and national KPI’s
• Undertaking monitoring and checks to ensure all commissioned hours are delivered and services are working within their budget.
• Develop and maintain accurate data relating to client provision to ensure invoicing is correct.
• Helping to set up new services
• Assisting the management team with oversight of new starters.
• Supporting the senior management team with the oversight of voids within properties.
• Maintaining incident, Safeguarding and CQC reporting oversight and analysis
• Supporting the setup of new student placements.

An approachable and warm manner, along with excellent customer care skills is essential. The role requires an individual with excellent attention to detail as well as the ability to multi‑task to complete competing deadlines. The skills to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook are necessary to succeed in this role. You will enjoy working as a team as well as using your initiative and working independently.

Vacancy Reference Number: 93921

We are a passionate, inclusive, and anti‑racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.