Business Support Officer

Creative Support; Rugby; On-site; GBP 16,000 - 22,000; Full time

Job summary

Creative Support in Rugby, Warwickshire, is seeking a graduate or proactive administrator to support operational and administrative output for services aiding adults with Learning Disabilities and/or Mental Health diagnoses. Excellent English, attention to detail and the ability to multi-task are essential.

Role involves supporting recruitment, data management and budget monitoring within a not-for-profit health and social care context.

Qualifications

• Excellent verbal and written English is essential.
• Strong organisational skills and the ability to multi-task to meet deadlines.
• Experience with data entry and database input.
• Interest in working in not-for-profit health and social care sectors.
• Teamwork and independent working capabilities.

Responsibilities

• Provide routine administrative support to busy services.
• Conduct themed audits within services.
• Support recruitment and retention strategies.
• Assist management with deployment of relief staff and monitor agency usage against KPI’s.
• Ensure commissioned hours are delivered and services stay within budget.
• Develop and maintain accurate data for client provision to aid invoicing.
• Assist with setting up new services and onboarding of new starters.
• Support management with oversight of voids within properties.
• Maintain incident, safeguarding and CQC reporting oversight and analysis.
• Assist with setup of new student placements.

Skills

Verbal and written English

Organisational skills

Multi-tasking

Attention to detail

Data entry

Teamwork

Independent working

Education

Graduate or professional

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Up to £13.70 per hour

Rugby, Warwickshire

Full-Time

Creative Support is seeking a graduate or professional who is highly proactive and well-organised to support operational and administrative output.

You will provide efficient support to services dedicated to supporting adults with Learning Disabilities and or Mental Health Diagnosis with a range of support needs. An excellent standard of verbal and written English is essential as well as an interest in working in the not-for-profit health and social care sector.

We are looking for an individual with initiative and a can-do attitude to join our expanding team, providing administrative and operational support to our services in Warwickshire.

Duties will include (but are not limited to):

• Provide routine administrative support to our busy services
• Conduct themed audits within services
• Supporting with our recruitment and retention strategy.
• Assisting the management team with deployment of relief staff and monitoring agency usage against local and national KPI’s
• Undertaking monitoring and checks to ensure all commissioned hours are delivered and services are working within their budget.
• Develop and maintain accurate data relating to client provision to ensure invoicing is correct.
• Helping to set up new services
• Assisting the management team with oversight of new starters.
• Supporting the senior management team with the oversight of voids within properties.
• Maintaining incident, Safeguarding and CQC reporting oversight and analysis
• Supporting the setup of new student placements.

An approachable and warm manner, along with excellent customer care skills is essential. The role requires an individual with excellent attention to detail as well as the ability to multi-task to complete competing deadlines. The skills to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook are necessary to succeed in this role. You will enjoy working as a team as well as using your initiative and working independently.

Vacancy Reference Number: 93948

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.