Quality Administrator - Maternity Cover

Creative Support; Dudley; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Probationary bonus

Pension contributions

28 days annual leave

Enhanced DBS

Job summary

Creative Support is seeking an Administrator to join our Dudley team, based at The Dudley Hub on King Street. This full-time role covers administrative duties and secretarial support to the Service Director and local management, with a focus on accurate records and compliance.

You will work 37.5 hours per week, typically 9-5 with some flexibility, in the Dudley office. The role is ideal for someone organised, reliable, and capable of multitasking in a busy setting.

Qualifications

• Previous administrative experience desired.
• Strong record-keeping and data handling skills.
• Good ICT skills and familiarity with office systems.

Responsibilities

• Assisting with local quality assurance programs.
• Maintaining CQC compliance at the registered office.
• Processing the local payroll.
• Obtaining and reporting data and statistics for the service.
• Effective communication and organising meetings, taking and producing minutes.

Skills

Organisation

Attention to detail

Communication

Teamwork

Job description

Closing Date: Thursday 29th October 2026

Up to £13.40 per hour

Dudley, West Midlands

Full-Time

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to hire an Administrator to join our team in Dudley.

Our team in Dudley is based at The Dudley Hub on King Street. We are looking for warm, proactive and organised individuals to join our team as an Administrator. This role is to support the administrative functions of the local office, as well as to offer Personal Assistant and secretarial support to the Service Director and the local management team. It is essential that all of our services maintain excellent and accurate records, using systems that support the service to evidence CQC Requirements and Contract Requirements and this would be a large focus for your role.

Administrator Duties:

• Assisting with our local quality assurance program,
• Helping maintain CQC compliance at the registered office,
• Processing the local payroll,
• Obtaining and reporting data and statistical information around the service,
• Effective communication and efficient organisation skills, arranging meetings and taking and producing minutes.

You will be working out of the office at our Dudley Hub on King Street. In the heart of Dudley just minutes away from the Zoo and Castle with good public transport links all round.

The role hours would be a total of 37.5 per week, worked from Monday – Friday. We would expect these hours to be worked between 9-5 but you would have flexibility around how this works and could tailor you shift patterns within these parameters to suit your need. We feel this could be ideal for someone who is studying, or a parent who wants to fit work more easily around school pickups.

Vacancy Reference Number: 95128

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS