Business Support Officer

London Borough of Havering; London; On-site; GBP 30,000 - 33,000; Full time

Job summary

A leading government organization in London is seeking a Business Support Officer for a 1-year secondment. The role involves supporting leasehold management services and ensuring compliance. Ideal candidates will be organized, self-motivated, and possess strong communication skills. This position offers an opportunity to contribute to service improvements and work within a dynamic team focused on enhancing homeowner services.

Qualifications

• Good level of written and spoken communication skills.
• Good level of numeracy for calculations and spreadsheet updates.

Responsibilities

• Support leasehold compliance and deliver high-quality services.
• Initiate processes, maintain records, and report performance.

Skills

Communication

Numeracy

Education

GCSE or NVQ

Job description

Join to apply for the Business Support Officer role at London Borough of Havering.

3 days ago Be among the first 25 applicants.

Job Description

Business Support Officer (Home Ownership) - 1 year Secondment opportunity / fixed-term contract.

GRADE 4 Salary: £30,630-£32,931 per annum

At London Borough of Havering's Home Ownership team, we aim to improve leasehold management services and compliance. Our team manages leasehold compliance, sales, marketing, Right to Buy, income recovery, and service charge billing and consultation. We oversee a diverse property portfolio across the borough, including new build properties. Our goal is to increase efficiencies and transparency for homeowners.

This role is crucial in leasehold compliance, supporting the team to deliver high-quality services. It involves initiating processes, passing information efficiently, maintaining records, and reporting performance.

About You

Are you hardworking, organized, self-motivated, and a team player? Interested in leasehold management? Your communication skills are essential for effective teamwork and developing relationships. Your passion for excellent customer service will drive service improvements. Your initiative and prioritization skills will support meeting deadlines.

You must have:

• A good level of written and spoken communication skills, demonstrated through GCSE or NVQ levels.
• A good level of numeracy for calculations and spreadsheet updates, demonstrated through GCSE or NVQ levels.

For an informal discussion, please contact [e-mail].

The closing date for applications is 23/05/2025. Early closure may occur if interest is high. Successful applicants will be notified. Interview dates will be confirmed.

If you need help with your application, contact the Recruitment Helpdesk at 01708 432770.

View the Job Profile here.

We value diversity and are committed to equal opportunities. We also have safeguarding responsibilities; a DBS check may be required for roles working with vulnerable groups.

Please attach a supporting statement explaining how you meet the role criteria, no more than two A4 pages. For further info, email [e-mail].

We practice anonymized recruitment. Remove personal info from uploaded documents.

About Us

Havering offers excellent transport links, extensive regeneration, and abundant green spaces. We support startups, expanding businesses, and industries like construction, logistics, engineering, and manufacturing.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Government Administration