Business support officer

TN United Kingdom; Hereford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a Business Support Officer to join their team. This role requires an adaptable individual with a positive attitude, serving as the first point of contact for the service. You will manage various administrative tasks, support the recruitment and induction of new staff, and oversee training and records management. With a focus on empathy and compassion, you will play a crucial role in ensuring smooth operations within the Urgent Care and Reablement Service. Join a supportive environment that values your contributions and offers excellent benefits.

Benefits

26 days annual leave plus Bank Holidays

Aviva salary sacrifice pension scheme

Flexible benefits

Options to buy or sell annual leave

Cycle-to-work scheme

Healthcare plans

Qualifications

• Previous administration experience in a similar role is required.
• Empathetic and compassionate attitude is essential.

Responsibilities

• Support the day-to-day running of the Urgent Care and Reablement Service.
• Manage own workload, multitask, and work to deadlines.
• Oversee staff annual leave and sickness with guidance.

Skills

Administration Experience

Multitasking

Communication Skills

Empathy

Education

High School Diploma

Relevant Certification

Job description

Job Title: Business Support Officer

Closing Date: 13/09/2024

Job Overview

We are seeking an adaptable individual with a positive and forward-thinking “can do” attitude. You will be the first point of contact for anyone making contact with the service. An empathetic and compassionate attitude is essential for this role.

Previous administration experience in a similar role is required.

Key Responsibilities

• Supporting the day-to-day running of the Urgent Care and Reablement Service.
• Managing your own workload, multitasking, and working to deadlines.
• Answering and responding appropriately to telephone calls from staff, service users, and the public.
• Overseeing staff annual leave and sickness, with guidance from managers.
• Booking and overseeing staff training, with guidance from managers.
• Raising purchase orders and monitoring financial spend on the purchase card.
• Maintaining staff information, ensuring records are in line with GDPR and confidentiality standards.
• Managing projects to improve administrative functions within the service.
• Supporting recruitment and induction of new staff, with management guidance.
• Documenting records of conversations/discussions on the electronic records system.
• Taking minutes at informal and formal meetings.
• Performing any additional administrative tasks as required by the team.

Benefits

Hoople offers 26 days of annual leave plus Bank Holidays, increasing to 31 days after 5 years of service. Benefits include an Aviva salary sacrifice pension scheme, flexible benefits, options to buy or sell annual leave, cycle-to-work scheme, and healthcare plans.