Business Support Officer

JR United Kingdom; Gloucester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading organization is seeking a dynamic Business Support Officer to enhance community engagement and support the West Mercia Police and Crime Commissioner. The role involves developing communications, managing campaigns, and engaging with the public to ensure their voice is heard in policing. This hybrid position offers flexibility and a range of benefits, including professional development opportunities and a supportive work environment.

Benefits

Up to 26 days of annual leave

Local Government Pension Scheme (LGPS)

Professional development opportunities

Free parking

Onsite gym

Health and wellbeing support

Blue Light Card discounts

Qualifications

• Passionate about amplifying the public voice.
• Ability to work independently and shape role focus.

Responsibilities

• Develop and deliver communications across platforms.
• Produce and manage campaigns.
• Create videos and podcasts.
• Provide advice and support to the PCC.
• Conduct public engagement activities.

Skills

Strong written communication

Creativity

Risk identification

Community engagement

Job description

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Job Title: Business Support Officer

We are seeking a creative and dynamic Business Support Officer to join the office of the West Mercia Police and Crime Commissioner. Our vision is: "Working with partners and the public to deliver safer, stronger communities in West Mercia."

The core role of the PCC’s office is to ensure the voice of the public is reflected in policing. The PCC allocates funds to community projects, victim services, and crime prevention measures, ensuring the police force has the resources needed to serve the public effectively.

The ideal candidate will be passionate about amplifying the public voice to improve policing. They should be creative, possess strong written communication skills, be able to identify risks and opportunities, and have innovative ideas for community engagement.

If successful, your responsibilities will include:

1. Developing and delivering communications across various platforms to support the PCC and the estate.
2. Producing and managing campaigns.
3. Creating videos and podcasts.
4. Providing advice and support to the PCC.
5. Carrying out public engagement activities.

You will be encouraged to work independently and help shape the focus of your role.

This is a hybrid role with a minimum of 3 days in the office.

The closing date for applications is 12 noon on Friday, 30th May 2025.

Our Values

Professionalism

• We set high standards for ourselves and others.
• We embrace learning and continuous improvement.
• We are empowered to make clear, innovative, and evidence-based decisions, owning the accountability that comes with them.

Serving the Public

• We collaborate with the police and partners to deliver excellent services.
• The interests of the public are at the heart of our work.
• We ensure the public has a voice in shaping services that affect their lives.

Integrity

• We strive for value and service excellence for taxpayers.
• We are honest, open, and transparent with staff, the public, and partners.
• We challenge unethical behavior wherever encountered.

Inclusivity

• We treat everyone fairly and respectfully.
• We foster an environment where everyone feels valued and confident as individuals.
• We advocate for the voices of all communities, especially those who are unheard.

We are a supportive, inclusive employer offering flexible working, up to 26 days of annual leave (including bank holidays) for those with less than five years of service, the Local Government Pension Scheme (LGPS), professional development opportunities, free parking, an onsite gym, health and wellbeing support, and access to Blue Light Card discounts.

We welcome applications from all backgrounds and embrace diversity.

For more information about the benefits of working with the Office of the West Mercia Police and Crime Commissioner, please visit the West Mercia Police website.

If you need assistance with your application or have questions, contact the recruitment team at 01905718444 (press option 1 then 5).

Internal applicants requiring redeployment will be prioritized, subject to passing a selection process.

*Photo ID is required at interview. Please visit Citizencard.com if you do not have a valid photo driving licence or passport (expired documents are accepted).