Business Support Officer

JR United Kingdom; Cheltenham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A dynamic opportunity for a Business Support Officer at the West Mercia Police and Crime Commissioner's office. The role focuses on enhancing public engagement and communication strategies to ensure community voices are heard in policing. The position offers a hybrid working model, professional development, and a supportive environment, making it ideal for creative individuals passionate about public service.

Benefits

Up to 26 days of annual leave

Local Government Pension Scheme (LGPS)

Professional development opportunities

Free parking

Onsite gym

Health and wellbeing support

Blue Light Card discounts

Qualifications

• Passionate about amplifying the public voice to improve policing.
• Ability to develop and deliver communications across various platforms.
• Experience in producing campaigns and public engagements.

Responsibilities

• Develop and deliver communications to support the PCC.
• Produce campaigns, videos, and podcasts.
• Conduct public engagements and advise the PCC.

Skills

Creativity

Strong written skills

Risk identification

Community engagement

Job description

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Job Title: Business Support Officer

We are seeking a creative and dynamic Business Support Officer to join the office of the West Mercia Police and Crime Commissioner. Our vision is: "Working with partners and the public to deliver safer, stronger communities in West Mercia".

The core role of the PCC’s office is to ensure the voice of the public is reflected in policing. The PCC allocates funds to community projects, victim services, and crime prevention measures, ensuring the police force has the necessary resources to serve the public effectively.

We need someone passionate about amplifying the public voice to improve policing. The ideal candidate is creative, possesses strong written skills, can identify risks and opportunities, and has innovative ideas for community engagement.

If successful, your responsibilities will include: developing and delivering communications across various platforms to support the PCC; producing campaigns; creating videos and podcasts; advising and supporting the PCC; and conducting public engagements. You will be encouraged to work independently and help shape the office's focus.

Role Details:

• The Business Support Officer role is hybrid, requiring a minimum of 3 days in the office.

The closing date for applications is 12 noon on Friday, 30th May 2025.

Our Values

Professionalism:

• We set high standards for ourselves and others.
• We embrace learning and continuous improvement.
• We are empowered to make clear, innovative, and evidence-based decisions and take accountability for them.

Serving the Public:

• We collaborate with the police and partners to deliver excellent services.
• The interests of the public are central to our work.
• We ensure the public has a voice in shaping services that affect their lives.

Integrity:

• We aim to achieve value and quality for taxpayers.
• We are honest, open, and transparent with staff, the public, and partners.
• We challenge unethical behavior wherever encountered.

Inclusivity:

• We treat everyone fairly and respectfully.
• We foster an environment where everyone feels valued and confident.
• We champion the voices of all communities, especially those who are underrepresented.

We are a supportive and inclusive employer, offering flexible working, up to 26 days of annual leave (including bank holidays) for those with less than five years’ service, the Local Government Pension Scheme (LGPS), professional development opportunities, free parking, an onsite gym, health and wellbeing support, and access to Blue Light Card discounts.

We welcome applications from all backgrounds and embrace diversity.

For more information about the benefits of working with us, please visit the West Mercia Police website.

If you need support to complete your application or have questions, contact the recruitment team at 01905 718444 (press option 1 then 5).

Internal applicants requiring redeployment will be prioritized, subject to passing a selection process.

*Photo ID is required at interview. Please visit Citizencard.com if you do not have a photo driving license or passport (expired ones are accepted).