Business Support Officer

JR United Kingdom; Bristol; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading organization in public service is seeking a Business Support Officer to enhance community engagement and support the West Mercia Police and Crime Commissioner. The role involves developing communications, producing campaigns, and engaging with the public to ensure their voices are heard. This hybrid position offers flexible working and a supportive environment.

Benefits

Flexible working

Up to 26 days of annual leave

Local Government Pension Scheme (LGPS)

Professional development opportunities

Free parking

Onsite gym

Health and wellbeing support

Access to Blue Light Card discounts

Qualifications

• Passionate about ensuring the public voice is heard.
• Ability to identify risks and opportunities.
• Innovative ideas for engaging communities.

Responsibilities

• Develop and deliver communications across various platforms.
• Produce and deliver campaigns.
• Create videos and podcasts.
• Provide advice and support to the PCC.
• Carry out public engagements.

Skills

Creativity

Strong written skills

Risk identification

Community engagement

Job description

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We are looking for a creative and dynamic Business Support Officer to join the office of the West Mercia Police and Crime Commissioner and support our vision: "Working with partners and the public to deliver safer, stronger communities in West Mercia".

The core role of the PCC’s office is to ensure the voice of the public is reflected in policing. The PCC also allocates millions of pounds to community projects, victim services, crime prevention measures, and ensures the police force has the funding needed to deliver an efficient and effective service for the public.

The PCC needs someone who is passionate about ensuring the public voice is heard and used to improve policing. The ideal candidate will be creative, possess strong written skills, be able to identify risks and opportunities, and have innovative ideas for engaging communities.

If successful, you’ll be responsible for:

1. Developing and delivering communications across various platforms to support the PCC and the estate;
2. Producing and delivering campaigns;
3. Creating videos and podcasts;
4. Providing advice and support to the PCC;
5. Carrying out public engagements.

You will be supported and encouraged to work on your own initiative and help shape the focus of your work.

Note: The Business Support Officer role is hybrid, requiring a minimum of 3 days in the office.

The closing date for applications is 12 noon on Friday 30th May 2025.

Our values

Professionalism:

• We set high standards for ourselves and others.
• We embrace learning and continuous improvement.
• We are empowered to make clear, innovative, and evidence-based decisions, and to take accountability for them.

Serving the public:

• We collaborate with the police and partners to deliver excellent services to our communities.
• The interests of the public are central to everything we do.
• We ensure the public has a voice in shaping services that affect their lives.

Integrity:

• We aim to achieve value and quality for taxpayers.
• We are honest, open, and transparent with staff, the public, and partners.
• We challenge unethical or inappropriate behaviour whenever encountered.

Inclusivity:

• We treat everyone fairly and respectfully.
• We foster an environment where individuals feel valued and confident.
• We advocate for all communities, especially those who are underrepresented or unheard.

We are a supportive and inclusive employer, offering flexible working, up to 26 days of annual leave (including bank holidays) for those with less than five years’ service, the Local Government Pension Scheme (LGPS), professional development opportunities, free parking, an onsite gym, health and wellbeing support, and access to Blue Light Card discounts.

We welcome applications from all backgrounds and embrace diversity.

For more information about working with us, visit the West Mercia Police website.

If you need support with your application or have questions, contact our recruitment team at 01905 718444 (option 1, then 5).

Internal applicants requiring redeployment will be prioritized, subject to passing the selection process.

*Please note: Photo ID is required at interview. Acceptable forms include expired or current driving licences or passports. Visit Citizencard.com for more details.