Business Support Officer

Dundee City Council; Dundee; Hybrid; GBP 27,000 - 35,000; Full time

Job summary

Dundee City Council is looking for a full-time team manager in a hybrid working environment. This role involves overseeing a Business Support Service, focusing on continuous improvement and robust team management. Ideal candidates will possess strong communication and organizational skills along with relevant qualifications.

Qualifications

• Experience in an office environment and staff supervision.
• Experience with IT systems maintenance and report extraction.
• Flexibility to work at various locations.

Responsibilities

• Manage and support a team in delivering business support services.
• Implement continuous changes to improve services.
• Prepare management information and statistics as needed.

Skills

Communication Skills

Organisational Skills

Attention to Detail

Team Collaboration

Education

HNC/SVQ 3 or equivalent in Management, Business, Administration

Tools

Microsoft Office 365

Job description

Job Description

Working in a hybrid style, based at home and office at 21 City Square. You will work full time, 37 hours per week.If you have any queries regarding this vacancy, please contact Sarah Shaw on 01382 434417 or email [e-mail]

Requirements

You will have HNC/SVQ 3 or equivalent in Management, Business, Administration or equivalent.

Responsibilities

You will be managing, co-ordinating and supporting the development of a team providing a comprehensive Business Support Service. As part of the Business Support Service, you will work with colleagues to implement continuous change to improve customer and business support.

The Individual

You will have experience of working in an office environment, staff supervision, experience of inputting, maintenance and retrieval of information from various IT software systems a long with experience of preparing management information / statistics, extracting reports from systems as and when required and working knowledge of Microsoft Office packages including Office 365, Word, Teams and Excel.Good oral and written communication skills, numeric and organisational skills, accuracy and attention to detail, the ability to relate to a wide variety of people, to prioritise workloads and meet challenges and deadlines, to work on own initiative and work effectively as part of a team are essential.You must have flexibility, as you may be required to work at different locations.