Business Support Officer

Fusion People; Bovey Tracey; On-site; GBP 16,000 - 23,000; Full time

Job summary

Fusion People is seeking a diligent Business Support Officer to join a small, busy team providing professional administrative support to officers and Members of the Authority. You will help run meetings, reception, and day-to-day business, and cover the PA to the Chief Executive when required.

Based in Bovey Tracey, you will support agendas, minutes, document management, and public website uploads while ensuring smooth operation of offices and events.

Qualifications

• Experience in an office/administrative setting.
• Experience preparing agendas and reports, and taking minutes.
• Reception experience and/or excellent customer service skills.
• Excellent IT skills with Word, Excel, Outlook, Teams, PowerPoint and Access.

Responsibilities

• Prepare agendas and take minutes for the Authority and committees.
• Produce, file and share documents electronically using ICT/office systems.
• Upload agendas, reports and minutes to the public website.
• Run reception and greet visitors; handle enquiries.
• Manage incoming/outgoing mail and deliveries.
• Assist with hospitality and event organisation.
• Maintain the corporate contacts database.
• Provide diary/secretarial support when covering the PA to the Chief Executive and Leadership Team.
• Support FOI, EI Regulations and subject access requests.
• Order and stock staff uniforms; monitor inventory.
• Collect and report performance data for Leadership Team and Audit & Governance meetings.
• Be the admin contact for externally funded projects and other key programmes.
• Work across other corporate support functions when needed.
• Follow safety procedures and report incidents.

Skills

Reception experience

Customer service

Numeracy and literacy

GCSE level

Education

GCSE A-C / Level 4+

ECDL / CLAIT

Tools

Word

Excel

Outlook

Teams

PowerPoint

Access

Job description

We are looking for a Business Support Officer to join a small and busy team providing professional administrative support to the officers and Members of the Authority. You will help keep meetings, reception, and day‑to‑day business running smoothly, and you will cover for the PA to the Chief Executive when needed.

Location: Bovey Tracey, TQ13 9JQ Hours: Monday to Friday 9 am to 5 pm Rate: £14.14/h PAYE Job Type: Temporary, initially until the 31st of March 2027

What you will do

• Prepare agendas and take minutes for the Authority, its committees, working panels, steering groups and other meetings
• Use ICT and office systems to produce, file and share documents electronically
• Upload agendas, reports and minutes for public meetings to the website
• Run reception, welcoming visitors and answering enquiries from the public and staff
• Handle incoming, outgoing and internal mail and deliveries
• Help with hospitality and event organisation
• Maintain and update the corporate contacts database
• Cover for the PA to the Chief Executive: diary and meeting support, travel and accommodation bookings, and secretarial support to the Chief Executive and Leadership Team
• Keep a register of Freedom of Information, Environmental Information Regulations and subject access requests, helping officers respond and monitoring compliance
• Order, distribute and keep stock of staff uniform
• Collect, collate and report performance data for quarterly Leadership Team and Audit & Governance meetings
• Be the admin contact for externally funded projects and programmes, and other key projects
• Work flexibly across other corporate support functions when needed
• Work safely, follow all safety procedures and report incidents promptly

What you need

• Experience working in an office or administrative setting
• Experience preparing agendas and reports, and taking minutes
• Reception experience and/or excellent customer service skills
• Excellent IT skills, with working knowledge of Word, Excel, Outlook, Teams, PowerPoint and Access
• Experience with document management systems, databases, spreadsheets and information management
• Numeracy and literacy to GCSE level (A-C / Level 4 or above)
• An ECDL or CLAIT qualification, or equivalent qualification or experience

— Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability.