Business Support Coordinator

Arcus FM Limited.; Redditch; On-site; GBP 35,000; Full time

Job summary

A leading facilities management company based in Redditch is seeking a Business Support Coordinator. This role involves logistical coordination, reporting, and compliance activities within a dynamic team environment. The ideal candidate will possess strong organisational and analytical skills and be proficient in Microsoft Office. Benefits include a competitive salary with potential bonuses, generous leave, and a supportive working environment.

Benefits

25 days annual leave + Bank Holidays

4% bonus, subject to targets

Group personal pension scheme

Life Assurance

Funded Training Sponsorship Scheme

Cycle to Work Scheme

Health Cash Plan

Discounts at B&Q/ Trade Point

Discounts on Nuffield Fitness and Wellbeing Centres

Qualifications

• Proficient in Microsoft Office applications.
• Ability to handle sensitive and confidential information professionally.
• Experience in FM and/or retail operations is desirable.

Responsibilities

• Coordinate logistics for meetings and events, including documentation.
• Manage diary arrangements and travel requests within budget.
• Support Operations Team with reporting and compliance tasks.

Skills

Planning

Analytical skills

Organisational skills

Interpersonal skills

Time management

Attention to detail

Tools

Microsoft Office

Job description

Why Join Us

We are recruiting for a Business Support Coordinator to join our team in Redditch.

What You'll Be Doing

ACCOUNTABILITIES

• Manage the organisation, coordination and logistics of meetings and events and ensure any appropriate documentation is prepared and issued as appropriate
• Manage and co-ordinate diary arrangements
• Responsible for arranging travel requests, whilst being mindful of the overall budgetary impacts.
• Coordinate meeting agendas and ensure they are complete and issued as appropriate
• Attend and take minutes of meetings for onward distribution
• Responsible for reviewing and signing off weekly time sheets for Engineers, ensuring any discrepancies are discussed and investigated prior to completion.
• Complete the Periodic Payroll report, to ensure correct wages are allocated for each field colleague based on their timesheets.
• Create and analyse reports
• Monitor / action and maintain multiple email Inboxes
• Create and maintain weekend rotas for our field colleagues and managers. Conducting weekly checks to ensure accuracy
• Completion and circulation of consistent trackers and updates, to aid with operational performance.
• Input data and maintain systems and processes
• Liaise with internal departments, senior management and all key stakeholders to ensure the smooth and efficient operation of the function
• Support the Operations Team with ad hoc projects / presentations and reporting, as and when required.
• Cascade important and relevant information to relevant team(s) and stake holders as required
• Provide updates and information on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
• To take a lead role in the organisation and control of the business compliance at the zone level for the colleagues training, PAT testing (DataStation) and any other ad hoc activities

What We're Looking For

KNOWLEDGE AND SKILLS

• IT literate and fully proficient in the use of Microsoft Office applications
• Strong planning, analytical and organisational skills
• Excellent interpersonal skills and written communication skills
• The ability to deal with people at all levels
• Self-motivated, self-disciplined with strong time management skills
• Flexible ‘can do’ attitude
• Ability to prioritise and manage conflicting deadlines
• Ability to handle sensitive and confidential information in a professional manner
• High level of attention to detail
• Experience of FM and / or retail operations is highly desirable

When you join us you will receive:

• Salary: Up to £34,432 per annum depending on experience
• 4% bonus, subject to achievement of targets
• 25 days annual leave + Bank Holidays
• Group personal pension scheme of matched contributions between 5% and 6%
• Life Assurance
• Funded Training Sponsorship Scheme
• Cycle to Work Scheme
• Health Cash Plan
• Up to 10% off B&Q/ Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

Requisition ID

2025-7336