Business Support Coordinator

Knight Frank; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading real estate consultancy is seeking a Business Support Coordinator in London. This role involves providing administrative support to the International Residential team, managing property listings, and ensuring compliance with internal processes. The ideal candidate will have strong communication skills and experience in administration, along with proficiency in Microsoft Office. Join a collaborative environment dedicated to enhancing client relationships and delivering exceptional service.

Qualifications

• 2+ years experience in operations, administration or secretarial role preferred.
• Proficient with Microsoft Office packages.

Responsibilities

• Provide effective administrative support to the International Residential team.
• Manage property listings and client enquiries.
• Organise travel and prepare property brochures.

Skills

Administration

Client Service

Communication

Tools

Microsoft Office

Job description

Business Support Coordinator page is loaded

Business Support Coordinator

Apply remote type On Site locations UK Head Office (London) time type Full time posted on Posted 8 Days Ago job requisition id JR100039

Who are we

At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.

At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.

A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here .

About The Role

Knight Frank is looking to hire a Business Support Coordinator to join our International Residential department based at 55 Baker Street.

Role:

This role is for a highly motivated team administrator responsible for providing effective and efficient administrative support to the International Residential team, including data entry and the management of a high level of property listings, mainly covering European countries.

Responsibilities:

• Understanding and processing client/applicant enquiries by phone/e-mail.
• Gain an all-round understanding of the international business.
• Create new property activity records and update/maintain existing listings.
• Liaise with network members over new listings and quality of photography.
• Keep portfolios up to date and keep in regular contact with our network of agents.
• Conduct monthly property audits.
• Manage Client Due Diligence process.
• Deliver and adhere to all internal and external compliance & best practice measures and procedures.
• Administration for Negotiators to include diary management, email management, taking messages, meeting organisation, minute taking and expense claims submissions.
• Organise travel, itineraries, currency, car hire, hotels.
• Create business cards.
• Produce PowerPoint presentations.
• Ensure G-drive is organised and up to date.
• Register new instructions.
• Generate invoices for transactional sales and marketing expenses.
• Preparation of property brochures (printed and electronic).
• Liaise with PR team to submit properties for suitable stories.
• Support general marketing & advertising requirements.
• Draft promotional assets for print and digital channels.

Key Experience Required:

• 2 years+ experience in a similar operations, administration or secretarial role preferred.
• Proficient with Microsoft office packages.
• Excellent standard of English grammar and spelling.
• Additional language skills would be advantageous but not essential.

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

About Us

Your trusted partners in property.
We work responsibly in partnership to enhance people’s lives and environments.
Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies.