Business Support Clerk

Prime Recruitment Services; Belfast City District; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

Prime Recruitment Services is recruiting a Business Support Clerk to work within Belfast City Council's Legal Services Section. Location: Adelaide Street, Belfast.

The role operates on a hybrid basis after training, with two days working from home and three days on site, at £13.47 per hour PAYE. You will provide clerical support, manage filing, handle emails, prepare letters and reports, and assist finance, HR, and customer service functions.

Qualifications

• Must pass computer-based ISV assessment with four tests.
• Provide a personal email address for assessment link.
• Strong written and verbal communication skills.
• Excellent customer service and teamwork.
• Proficient IT and Microsoft Office skills.
• Good organisation and workload management.
• Ability to meet deadlines and prioritise tasks.

Responsibilities

• Provide general clerical and administrative support.
• Maintain computerised and manual filing systems.
• Process internal and external emails and correspondence.
• Prepare letters, reports, memos and presentations.
• Enter, retrieve and compile data and statistics.
• Handle telephone calls and respond to customer enquiries.
• Arrange meetings and take accurate minutes.
• Use Microsoft Office and Council IT systems.
• Support finance, HR, customer service and other admin activities.
• Provide reception/front-desk cover when required.

Skills

Written comms

Verbal comms

Teamwork

Customer service

MS Office

Organisation

Deadline prioritisation

Tools

Outlook

Word

Excel

Job description

Business Support Clerk

Location: Adelaide Street, Belfast

Pay rate: £13.47 per hour PAYE

Hours: 37 hours per week

Prime Recruitment Services is recruiting a Business Support Clerk to work within the Legal Services Section of Belfast City Council.

Following a successful training period, the role will operate on a hybrid basis, with two days working from home and three days working on site.

Key responsibilities

• Providing general clerical and administrative support
• Maintaining computerised and manual filing systems
• Processing internal and external emails and correspondence
• Preparing letters, reports, memos and presentations
• Entering, retrieving and compiling data and statistical informationHandling telephone calls and responding to customer enquiries
• Arranging meetings and taking accurate minutes and notes
• Using Microsoft Office and other Council IT systems
• Supporting finance, HR, customer service and general administrative activities
• Providing reception or front-desk cover when required

Essential requirements

All applicants must complete and pass a computer-based ISV assessment. The assessment will include at least four skills-based tests covering areas such as:

• General aptitude
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel

Applicants must provide a personal email address so that the Council can issue the assessment link.

The successful candidate should demonstrate:

• Strong written communication skills
• Clear and professional verbal communication
• Effective teamwork
• Excellent customer service
• Good IT and Microsoft Office skills
• Strong organisation and workload-planning abilities
• The ability to meet deadlines and prioritise tasks

This is an excellent opportunity for an organised and professional administrator to gain experience within Belfast City Council's Legal Services Section.