Business Support Officer

Hatched Recruitment Group; Downpatrick, Newry; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Full induction and training provided

Ongoing consultant support

Job summary

Hatched Recruitment Group is recruiting a Business Support Officer on behalf of Newry, Mourne and Down District Council, based at the Downshire Civic Centre, Downpatrick.

The role offers a 36-hour week, Monday to Friday, with flexi and agile working after 12 weeks, paying £14.52 per hour (PAYE) in a temporary 18-week assignment with potential extension.

Qualifications

• Previous administrative or business support experience.
• Strong customer service skills, both in person and on the phone.
• Good working knowledge of Microsoft Office and data management systems.
• Excellent organisational skills and attention to detail.
• Ability to work flexibly across a range of council functions.

Responsibilities

• Provide administrative and secretarial support to Council Officers.
• Deliver excellent customer service, including reception duties.
• Process and maintain data and document management systems.
• Prepare papers and reports and manage correspondence.
• Process financial transactions, including payments and budget monitoring.
• Organise meetings, prepare agendas, take minutes and follow up actions.
• Assist with departmental projects and staff inductions.

Skills

Administrative experience

Customer service

Microsoft Office

Data management

Organisational skills

Tools

Microsoft Office

Data management systems

Job description

Business Support Officer - Admin & Clerical

Location: Downpatrick, Newry, Mourne and Down

Pay: £14.52 per hour (PAYE)

Job type: Temporary, Full-time (36 hours per week)

Duration: 18 weeks

Start date: 1 September 2026

Hatched Recruitment Group is currently recruiting a Business Support Officer on behalf of Newry, Mourne and Down District Council, based at the Downshire Civic Centre, Downpatrick.

This is a great opportunity for an experienced administrator to join a busy Corporate Services team, providing a comprehensive and flexible business support service across a range of council functions and departments.

The Role

Working Monday to Friday (36 hours per week, with entitlement to flexi and agile working after 12 weeks), you will:

• Provide administrative and secretarial support to Council Officers, acting as a point of contact for a service or department
• Deliver excellent customer service, including reception duties and liaison with other departments, external agencies, and members of the public
• Process and maintain data and document management systems, including filing, archiving, and record accuracy checks
• Prepare papers and reports, and manage correspondence in line with departmental procedures
• Process financial transactions, including recording payments, bank lodgements, invoicing, and budget monitoring
• Organise meetings, prepare agendas, take minutes, and follow up on actions
• Assist with departmental projects, events, and staff inductions as required

What We're Looking For

• Previous administrative or business support experience
• Strong customer service skills, both face-to-face and over the phone
• Good working knowledge of Microsoft Office and data management systems
• Excellent organisational skills and attention to detail
• Ability to work flexibly across a range of council functions
• Eligibility to work in the UK

What's On Offer

• £14.52 per hour (PAYE)
• 18-week temporary assignment with the possibility of extension
• 36 hours per week, Monday to Friday
• Flexi and agile working available after 12 weeks
• Full induction and training provided
• Ongoing support from your dedicated Hatched consultant throughout your assignment