Business Support Assistant – Practitioner Team

We Manage Jobs(WMJobs); Stafford; Hybrid; GBP 22,000 - 32,000; Full time

Job summary

An established industry player is seeking a dedicated Business Support Assistant to enhance their Fostering Business Support Service. This full-time role involves providing essential administrative support, ensuring smooth operations for frontline colleagues. The ideal candidate will possess excellent communication and organizational skills, along with a solid understanding of IT systems, particularly Microsoft Office 365. Join a supportive team that values flexibility and teamwork, where your contributions will make a meaningful impact on the lives of foster families. If you're passionate about delivering exceptional service and thrive in a dynamic environment, this opportunity is perfect for you.

Benefits

Flexible Working

Supportive Working Environment

Career Development Opportunities

Healthy Work-Life Balance

Qualifications

• Proven experience in business support and administration.
• Strong IT skills, particularly in Microsoft Office 365.

Responsibilities

• Provide high-level business support to Fostering Teams.
• Maintain and update the database, ensuring data accuracy.

Skills

Organisational Skills

Communication Skills

IT Competency

Teamwork

Attention to Detail

Education

NVQ Level III in Business Administration

Tools

Microsoft Office 365

Job description

We have an opportunity for a Business Support Assistant (Practitioner Team), working within The Fostering Business Support Service.

This is a full-time 37 hour permanent position. We are looking for someone to provide a high level of business support administration to our Fostering Teams.

The hours of work are Monday-Thursday 8.30-17.00 and Friday 8.30-16.30.

Business Support is key to the success of our Fostering Services; our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for our foster families.

The post holder will be predominantly office based, although some hybrid working is arranged on a rota basis depending on the demands of the service.

Main Responsibilities

You will provide core business functions in addition to working closely with your team including the team manager and social workers.

You will need full knowledge of Microsoft Office 365 and the ability to utilise the main applications. You’ll also chase workers for paperwork to ensure work is completed to the required deadlines.

A part of this role is inputting data in our database, sharing data, and helping to ensure the database is up to date and ensuring its accuracy by cleansing data as needed. In addition, there will be the opportunity to support wider more generic office functions to support the delivery of all business support services.

The Ideal Candidate

Working in Business Support requires teamwork, good organisational skills, and a good level of competency using IT systems. You’ll also need:

• NVQ Level III in Business Administration or equivalent.
• Good communication skills because you’ll interact with lots of people across the organisation and externally through phone, in person and email.
• Good organisational skills and attention to detail, as you’ll be keeping data updated and working to deadlines.
• A flexible approach to work, as sometimes things can change, and you’ll need to be able to prioritise work and sometimes change tasks quickly.
• A passion to always give the best service.

“We’re happy to talk flexible working.”

We aim to hold interviews during the week starting 17 February 2025.

Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications, so consider applying anyway. For an informal chat about the role, please contact Anna Elkin, Team Leader at: [e-mail].

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire.

Our recruitment process:

As an Authority, we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and a Disability Confident employer. We encourage applications from all backgrounds and communities.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer, and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.