Business Support Assistant (Events and ambassadors)

The Duke of Edinburgh's Award; Reading; Híbrido; GBP 33 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Generous pension contribution

Employee assistance programme

Healthcare cash plan

Volunteer leave

25 days holiday

Resumo da oferta

The Duke of Edinburgh's Award is seeking a Business Support Assistant to join the Events and Ambassadors team. This home-based role requires regular presence at the Reading office (RG1) and occasional UK travel to support events.

A 12-month fixed-term contract offers diverse administration duties and front-line event support. Responsibilities include handling enquiries, coordinating invitations, bookings, supplier liaison, and maintaining filing systems, with opportunities to travel and attend

Qualificações

• Organised and detail oriented with strong administrative skills.
• Deliver excellent customer service to a range of stakeholders.
• Willing to learn new software and systems.
• Confident attending events and representing the charity.

Responsabilidades

• Handle admin for the Events & Ambassadors team, including responding to enquiries by phone and email.
• Process responses to event invitations and prepare mailings.
• Make travel bookings and liaise with suppliers and place orders.
• Prepare event materials and maintain electronic filing system.
• Travel to support event delivery across the UK as needed.

Conhecimentos

Proactive team player

Experienced administrator

IT user

Ambassador for charity

Ferramentas

Office IT tools

Descrição da oferta de emprego

Business Support Assistant (Events and ambassadors)

Application Deadline: 25 October 2026

Department: Events & Ambassadors

Employment Type: Fixed Term Contract

Location: Home based / Reading

Reporting To: Jo Clegg

Compensation: £25,845 - £30,406 / year

Description

We are looking for an outstanding Business Support Assistant to join the Events and Ambassadors Team at The Duke of Edinburgh’s Award (DofE).

This role is perfectly suited for someone with a critical eye for detail and a desire to solve problems. The Business Support Assistant works on all aspects of administration for the team including responding to internal and external enquiries by phone and email, processing responses to event invitations, preparing documentation for mailings, making travel bookings, liaising with suppliers and placing orders, preparing event materials and maintaining our electronic filing system.

This is a home-based role, but you will be required to work from our Reading office (RG1) a minimum of one day per week. However, during periods leading up to events, there may be a requirement to attend the office more frequently to support with event planning and delivery.

You will be joining a committed, passionate, and creative team as we continue to develop an exciting portfolio of events for the DofE.

This position is a 12 month Fixed term contract.

What we are looking for:

What we are looking for: We’re looking for someone whose organisation skills and attention to detail make them stand out from the crowd, in addition to:

• Proactive team player who can contribute across a range of projects and support all aspects of the team’s work.
• An experienced administrator with a proven track record of delivering excellent customer service to a range of stakeholders.
• A meticulous and proficient IT user who is keen to learn new software and systems.
• Someone who is confident attending events, willing to assist with set up and take down, and able to act as an ambassador for the charity throughout

The successful candidate will:

• Live within a commutable distance of our Reading office (RG1) and be willing to work from there on a regular basis.
• Be willing to travel to support the delivery of events across the UK and be willing to undertake occasional overnight stays.
• Be able to work occasional early mornings, evenings and weekends when agreed with reasonable notice.

Benefits

We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave.

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.