Business Support Assistant

Brackenberry Limited; Wrexham; On-site; GBP 17,000 - 21,000; Full time

Job summary

Brackenberry Limited in the United Kingdom is seeking a Business Support Assistant on a 3-month contract to provide efficient administrative and customer service support. You will use database systems to maintain pupil information, produce official documents, and coordinate meetings to help the team meet critical deadlines.

The role requires strong written and verbal communication, attention to detail, and the ability to deliver accurate records and responsive customer service to a range of

Qualifications

• Previous experience in an administrative or business support role.
• Experience of using databases and IT systems to maintain accurate records.
• Good written and verbal communication skills.
• Ability to provide effective customer service to a range of customers and stakeholders.
• Strong attention to detail and a high level of accuracy.

Responsibilities

• Use database systems to check, update and accurately record pupil information.
• Produce and issue correspondence, letters and documentation accurately and within agreed timescales.
• Coordinate meetings and provide administrative support to help the team meet key deadlines.
• Handle telephone enquiries and provide a professional, customer-focused service.
• Carry out a range of general office and administrative duties.
• Maintain accurate records and ensure information is processed in line with relevant procedures

Skills

Administrative experience

Customer service

Data entry

Attention to detail

Written and verbal communication

Tools

Database systems

IT systems

Job description

We are working closely alongside a Local Authority in Wrexham to assist with the appointment of a Business Support Assistant, on a 3-month contract, highly likely to be extended at clients discretion. The Business Support Assistant will provide effective administrative and customer service support to the team, helping to ensure the smooth and efficient delivery of day-to-day operations.

Responsibilities

• Use database systems to check, update and accurately record pupil information.
• Produce and issue correspondence, letters and documentation accurately and within agreed timescales.
• Coordinate meetings and provide administrative support to help the team meet key deadlines.
• Handle telephone enquiries and provide a professional, customer-focused service.
• Carry out a range of general office and administrative duties.
• Maintain accurate records and ensure information is processed in line with relevant procedures

Requirements

• Previous experience in an administrative or business support role.
• Experience of using databases and IT systems to maintain accurate records.
• Good written and verbal communication skills.
• Ability to provide effective customer service to a range of customers and stakeholders.
• Strong attention to detail and a high level of accuracy.