Business Support Assistant

Brackenberry Limited; Sutton-in-Ashfield; On-site; GBP 12,000 - 17,000; Full time

Job summary

Brackenberry Limited is seeking a Business Support Assistant on a 3-month contract to provide professional front-of-house services at Lawn View House, Sutton in Ashfield. The role supports visitors, colleagues and service users while ensuring efficient reception and administrative duties.

The post involves welcoming customers, handling calls, managing diaries and room bookings, and coordinating mail returns in a local authority setting.

Qualifications

• Experience in a reception/front-of-house/customer service or administrative environment is desirable.
• Experience using Microsoft Office packages, particularly Word, Outlook and SharePoint.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Good problem-solving abilities.

Responsibilities

• Carrying out reception and front-of-house duties in a friendly and professional manner.
• Signposting queries effectively and efficiently.
• Assisting visitors at reception.
• Making and receiving telephone calls.
• Managing diaries and room bookings.
• Processing internal and external mail.

Skills

Front office experience

Customer service

Communication skills

Problem-solving abilities

Tools

Microsoft Word

Outlook

SharePoint

Job description

We are working closely alongside a Local Authority in Nottinghamshire to assist with the appointment of a Business Support Assistant, on a 3-month contract, highly likely to be extended at clients discretion. The Business Support Assistant role is office based at Lawn View House, Sutton in Ashfield, within the Central Services Reception Team. You will provide a professional and welcoming front-of-house service, supporting visitors, colleagues and service users while ensuring reception and administrative duties are carried out efficiently.

Responsibilities

• Carrying out reception and front-of-house duties in a friendly and professional manner.
• Signposting queries effectively and efficiently.
• Assisting visitors at reception.
• Making and receiving telephone calls.
• Managing diaries and room bookings.
• Processing internal and external mail.

Qualifications

• Experience in a reception, front-of-house, customer service or administrative environment is desirable.
• Experience using Microsoft Office packages, particularly Word, Outlook and SharePoint.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Good problem-solving abilities.